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Northwest Custom Concrete

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Northwest Custom Concrete Reviews (7)

I have adjusted everything off of the account for [redacted] and closed the account with a zero balance There will be no more correspondence to this customer about this issue

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I will be calling in order to make the final payment today to comply with your request Regards, [redacted] ***

I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

The reason the bill is so large is because he dumpsters were very heavy For the dumpster service itself the total charge was indeed $1,however all of our dumpsters allot the customer up to tons of debris with no additional feesOne of these dumpsters were tons, one was tons and the last one was tons This is where the balance of $2,comes form on the invoiceThe additional $1,on the account is for late fees as well as a $fee for a mechanic lienPlease remit payment of $2,and Arwood Waste will remove all the late fees as well as send you a lien release

Complaint: [redacted] I am rejecting this response because:Arwood did not do everything in its power to fulfill the order I found another provider, so Arwood could have contracted with another provider to fulfill their obligation At the very least, I would have liked to receive a notice informing me that Arwood could not fulfill its obligation I had to initiate all contact and was never told definitively that the product was not going to be provided Regards, [redacted] ***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] , the lien was totally unneccesary a simple phone call or a letter or anything other than a phone call from from my customer saying, "hey the dumpster company is gonna put a lien on my house because you didn't pay them" he was angry, we overpaid originally, we were not satisfied with the service, and anything but a flat rate per ton = trickery the dumpster was a day late What do you think is fair? Regards, [redacted]

Unfortunately, these things happen and we can not supply the units We never ran a credit card nor entered any of there information into our system All of the personal information has been deleted and we sincerely, apologize for the inconvenience

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