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Northwest Financial Services LLC

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Northwest Financial Services LLC Reviews (4)

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] **

In response to the patient's complaint, please note the following:1- Our policies clearly state that the operating room time the patient is quoted for is our best estimateShould the doctor need any additional time to safely complete the procedure, the patient is responsible for any additional hospital and anesthesia timeThe patient clearly signed paperwork agreeing to thisWe would be happy to share the paperwork with the Revdex.com should there be a need to do so.The $hospital bill the patient received is a totally legitimate expense charged by either the hospital or the anesthesiologist group that is contracted by the hospitalWe contacted the surgery center at [redacted] and they stated that their bills sometimes do not show up on the " [redacted] " portalHowever, the patient must be advised that this is NOT a bill from the Bitar Cosmetic Surgery Institute and the institute is NOT trying to collect more money from her2- The initial Over-quoting the patient on the procedure by $was a truly honest mistake on the practice's partThe patient realized this mistake days after it occurred and when she called the practice, she was promptly refundedShould the patient not have caught the overcharge, our bookkeeper, who does the books once a week would have caught it anyway and we would have refunded the chargePlease keep in mind that our Institute abides by the highest standards of ethics both when it comes to patient care and customer serviceAny claims to smear the Institute's reputation will be handled accordingly.We expect this issue to be resolved promptly Should you have any additional questions, please contact me at [redacted] or via email at [redacted] @bitarinstitute.comThank youRima B***, PhDExecutive Director

In response to the patient's complaint, please note the following:1- Our policies clearly state that the operating room time the patient is quoted for is our best estimate. Should the doctor need any additional time to safely complete the procedure, the patient is responsible for any additional...

hospital and anesthesia time. The patient clearly signed paperwork agreeing to this. We would be happy to share the paperwork with the Revdex.com should there be a need to do so.The $150 hospital bill the patient received is a totally legitimate expense charged by either the hospital or the anesthesiologist group that is contracted by the hospital. We contacted the surgery center at [redacted] and they stated that their bills sometimes do not show up on the "[redacted]" portal. However, the patient must be advised that this is NOT a bill from the Bitar Cosmetic Surgery Institute and the institute is NOT trying to collect more money from her. 2- The initial Over-quoting the patient on the procedure by $1500 was a truly honest mistake on the practice's part. The patient realized this mistake 3 days after it occurred and when she called the practice, she was promptly refunded. Should the patient not have caught the overcharge, our bookkeeper, who does the books once a week would have caught it anyway and we would have refunded the charge. Please keep in mind that our Institute abides by the highest standards of ethics both when it comes to patient care and customer service. Any false claims to smear the Institute's reputation will be handled accordingly.We expect this issue to be resolved promptly.  Should you have any additional questions, please contact me at [redacted] or via email at [redacted]@bitarinstitute.comThank youRima B[redacted], PhDExecutive Director

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

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Address: 2356 Moore St #104, San Diego, Ohio, United States, 92110

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www.medicairsystems.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Northwest Financial Services LLC, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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