NorthWest Glass

Message:? ? first off all , I [redacted] never scream at a customer , second shes not happy with the answer? sorry ((( car sold as is? where is ))) shes free to do what ever she wants.? we at atayas motors will help any customer needs help ,not a customer demanding with threats

this is in respond for toyota tundra, I am sorry the customer feels that way we try to help in every case or every car we sell,when every we have a car up for sale , we make sure every thing is working good , including smug and safety , but they are used cars , they will have wear
and tear , we tried to help in all cases to keep customer happy , we do offer warranty on every single one , because we make money on selling warranty , if customer refuses then there are nothing we can do ,customer did complaint about oil leak , which we had fixed (( her car sat here for weeks because here husband for got to leave keys , and we made sure she had a loaner in the mean time.when she called me last week I told here she didnt have warranty on the car customer started calling me names ,so I refuse to help here ((( on as is car sold ))), she indicated that the car over heated and died on here , so I told here that she is on here own , she should have pay attention to the temp gauge ((( not sure if blown head gasket or not))). she said she lives fardated on 9/2/2015 *** ***

I am rejecting this response because: First off, I did not call him namesI did tell him that I would look into an attorney and at that point *** started yelling at me and saying he would not help meI honestly believe he knew what the problem was before we left the lotAs I said, the engine light was on before we made it home from his shop so the problem was created by himSecond, my husband forgot to leave the key and we overnighted it to them for $and they had the key the next day but did not get to fixing the oil leak for a couple more weeksAnd third, they did not offer a warranty until after the loan was already approved with a $down payment and a warranty would be another $1000.00+And they would not redo the loan so we really did not have the option of doing the warrantyIf I can not get reimbursed for a vehicle they sold to me that was not a quality vehicle for which I believe they knew about or caused, I will have no choice but to take further actionI have witnesses to each incident with this companyThis complaint is not at all resolved

Message:? ? first off all , I *** *** never scream at a customer , second shes not happy with the answer? sorry ((( car sold as is? where is ))) shes free to do what ever she wants.? we at atayas motors will help any customer needs help ,not a customer demanding with threats