Northwest Lawn and Power Equip

Took my Toro lawnmower in for repair 2 weeks ago. They called to tell me the compressor is not working and it is not worth repairing. I have been without a lawnmower all spring and they take 2 weeks to diagnose it as not repairable. I had taken my mower to this shop for years when it was Kipps and they always repaired it and never advised it wasn't worth repairing, which would be my decision to make, not theirs. Assuming they do small engine repairs, since I want my mower fixed, Rosario quoted me $600.00 which is more than a new lawnmower. She was extremely rude and condescending to me on the phone. Avoid this shop. I dropped off a lawnmower that I will never see again due to their incompetence and poor service.

Repaired tension on mower deck of tractor, changed belt, & tune-up on Sept. 26, 2019
First time I used it, tension was gone again, not fixed.
Repaired again. Plus the wrong belt put on deck.
Used tractor 3 times, mower deck drive belt destroyed, tension gone again.
They picked up tractor again for the 3rd time on November 6, 2019. On December 26 I called for the second time to ask why they haven't fixed my tractor. Replied, "We're too busy to look at it. Mike says, "I'll look into it and call you back. That was 10 days ago.

They have had my tractor for 60 days, that I have paid to have fixed in September. They won't tell me anything about what's going on with my tractor.