SEP - 2017Dear [redacted] ,I had originally spoken with our previous member and stated that he wasn't able to rejoin due to previous issues here at our clubHe had confirmed with me that he had no intentions of joining our club.After speaking with upper management, we have agreed to allow him enrollment of a new membershipat his old rate and we will follow up on a month by month basis to make sure that we don't go through the same previous experienceAs long as we do not have the same issue or any other issues that affect our surrounding members, he is more than welcome to become/stay a member with us.Regards,Tommy Y
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me in view of the agreement to make a membership available to me that is agreed to by the company I appreciate the company's consideration in agreeing to offer me a membership, and I appreciate the consideration in resolving this issue demonstrated by the company Regards, [redacted] ***
Hello [redacted], We received your letter regarding [redacted], but unfortunately we cannot find his account in our database. We would be glad to assist further if maybe he could confirm any additional details to help locate him. Could his membership be under another name? Does he happen to have...
a scan code or member #? Thanks so much, Mindy H[redacted] [redacted]
[redacted]
In response to your letter dated February 8, 2016 regarding the membership for Ms. [redacted], we do believe she should be accountable for the unpaid balance on her account. Ms. [redacted] had an outstanding balance on her account when she requested her account be placed on freeze. I have attached her...
signed membership agreement for your records along with email records of her request to freeze for 2 months.Please let me know if we can be of further assistance.Sincerely,Scott T[redacted]Sr VP, CFOUS Fitness Holdings, LLC [redacted]
SEP - 1 2017Dear [redacted],I had originally spoken with our previous member and stated that he wasn't able to rejoin due to previous issues here at our club. He had confirmed with me that he had no intentions of joining our club.After speaking with upper management, we have agreed to allow him...
enrollment of a new membershipat his old rate and we will follow up on a month by month basis to make sure that we don't go through the same previous experience. As long as we do not have the same issue or any other issues that affect our surrounding members, he is more than welcome to become/stay a member with us.Regards,Tommy Y
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me in view of the agreement to make a membership available to me that is agreed to by the company. I appreciate the company's consideration in agreeing to offer me a membership, and I appreciate the consideration in resolving this issue demonstrated by the company.
Regards,
[redacted]
SEP - 2017Dear [redacted] ,I had originally spoken with our previous member and stated that he wasn't able to rejoin due to previous issues here at our clubHe had confirmed with me that he had no intentions of joining our club.After speaking with upper management, we have agreed to allow him enrollment of a new membershipat his old rate and we will follow up on a month by month basis to make sure that we don't go through the same previous experienceAs long as we do not have the same issue or any other issues that affect our surrounding members, he is more than welcome to become/stay a member with us.Regards,Tommy Y
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me in view of the agreement to make a membership available to me that is agreed to by the company I appreciate the company's consideration in agreeing to offer me a membership, and I appreciate the consideration in resolving this issue demonstrated by the company Regards, [redacted] ***
Hello [redacted], We received your letter regarding [redacted], but unfortunately we cannot find his account in our database. We would be glad to assist further if maybe he could confirm any additional details to help locate him. Could his membership be under another name? Does he happen to have...
a scan code or member #? Thanks so much, Mindy H[redacted] [redacted]
[redacted]
In response to your letter dated February 8, 2016 regarding the membership for Ms. [redacted], we do believe she should be accountable for the unpaid balance on her account. Ms. [redacted] had an outstanding balance on her account when she requested her account be placed on freeze. I have attached her...
signed membership agreement for your records along with email records of her request to freeze for 2 months.Please let me know if we can be of further assistance.Sincerely,Scott T[redacted]Sr VP, CFOUS Fitness Holdings, LLC [redacted]
SEP - 1 2017Dear [redacted],I had originally spoken with our previous member and stated that he wasn't able to rejoin due to previous issues here at our club. He had confirmed with me that he had no intentions of joining our club.After speaking with upper management, we have agreed to allow him...
enrollment of a new membershipat his old rate and we will follow up on a month by month basis to make sure that we don't go through the same previous experience. As long as we do not have the same issue or any other issues that affect our surrounding members, he is more than welcome to become/stay a member with us.Regards,Tommy Y
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me in view of the agreement to make a membership available to me that is agreed to by the company. I appreciate the company's consideration in agreeing to offer me a membership, and I appreciate the consideration in resolving this issue demonstrated by the company.
Regards,
[redacted]