Northwind Kennels, LLC

Initial Business Response / [redacted] (1000, 14, 2016/06/02) */ Revdex.com COMMENT: Revdex.com contacted the company and the company stated I made several attempts to get Mr Pitts roof to stop leaking on many occasionsI was unsuccessfulI made a claim with CRD Construction insuranceI am waiting on the insurance to settle the claim I continued to go out and back the five year warranty until I was asked to leave the property and get off the roof by Mr Pitts Initial Consumer Rebuttal / [redacted] (3000, 17, 2016/06/03) */ (The consumer indicated he/she DID NOT accept the response from the business.) There is no insurance for poor workmanshipI have already gone through this with themThe insurance will cover damage inside the building but not poor workIf he cannot get the roof to stop leaking with several attempts being made I feel as though my money should be refunded so that I can get a company that can fix it and this can be put behind usThe longer it gets drug out constitutes more damage to the building and more leaks showing up, more danger to my mechanics and customers Final Business Response / [redacted] (4000, 23, 2016/06/13) */ Revdex.com Comment stated by Cory from CRD Construction 6-13-2016: I did they best I couldThe wood work holding the screws in are rotten Mr Pitts didn't want to spend the money to replace the woodI used wood laying around the shopwhen I asked Mr Pitts to buy new wood and he would not I voided the warranty I have made an insurance claim and he is actually receiving more money Final Consumer Response / [redacted] (4200, 25, 2016/06/14) */ (The consumer indicated he/she DID NOT accept the response from the business.) How can you void a warranty simply because you dont have competent and sober employees The number of different people that he put on my roof was countlessAdd the issue of most of them being on some kind of drug or other substance to the fact that they were not putting the roof on one sheet at a time as they were supposed to and you end up with a faulty metal roof that leaksThat does not constitute a reason to void a warranty.I have gotten new bids for fixing the roof that CRD initially installedIn both bids it states that when installing a metal roof on an older building such as mine, YOU MUST LAY EACH SHEET OF METAL INDEPENDENTLYCRD did not lay them each one at a timeFurthermore NEVER have I ever received any notice in Writing or verbally that my warranty has been voided for any reasonI am submitting with my response a copy of my contract and all other written documentation from CRDNOWHERE is there any mention of any rotten wood and nowhere is there any mention of exclusions or terms of voiding a warrantyI have received $in relation to CRD or my roofThe fact that now they want to come up with new and unfounded reasons as to why I have a roof that leaks installed by them should show just what kind of untrustworthy and scandalis people they are

Initial Business Response /* (1000, 14, 2016/06/02) */
Revdex.com COMMENT: Revdex.com contacted the company and the company stated.
I made several attempts to get Mr Pitts roof to stop leaking on many occasions. I was unsuccessful. I made a claim with CRD Construction insurance. I am waiting on the insurance...

to settle the claim.
I continued to go out and back the five year warranty until I was asked to leave the property and get off the roof by Mr Pitts.
Initial Consumer Rebuttal /* (3000, 17, 2016/06/03) */
(The consumer indicated he/she DID NOT accept the response from the business.)
There is no insurance for poor workmanship. I have already gone through this with them. The insurance will cover damage inside the building but not poor work. If he cannot get the roof to stop leaking with several attempts being made I feel as though my money should be refunded so that I can get a company that can fix it and this can be put behind us. The longer it gets drug out constitutes more damage to the building and more leaks showing up, more danger to my mechanics and customers.
Final Business Response /* (4000, 23, 2016/06/13) */
Revdex.com Comment stated by Cory from CRD Construction 6-13-2016:
I did they best I could. The wood work holding the screws in are rotten Mr Pitts didn't want to spend the money to replace the wood. I used wood laying around the shop. when I asked Mr Pitts to buy new wood and he would not I voided the warranty.
I have made an insurance claim and he is actually receiving more money.
Final Consumer Response /* (4200, 25, 2016/06/14) */
(The consumer indicated he/she DID NOT accept the response from the business.)
How can you void a warranty simply because you dont have competent and sober employees The number of different people that he put on my roof was countless. Add the issue of most of them being on some kind of drug or other substance to the fact that they were not putting the roof on one sheet at a time as they were supposed to and you end up with a faulty metal roof that leaks. That does not constitute a reason to void a warranty.I have gotten 2 new bids for fixing the roof that CRD initially installed. In both bids it states that when installing a metal roof on an older building such as mine, YOU MUST LAY EACH SHEET OF METAL INDEPENDENTLY. CRD did not lay them each one at a time. Furthermore NEVER have I ever received any notice in Writing or verbally that my warranty has been voided for any reason. I am submitting with my response a copy of my contract and all other written documentation from CRD. NOWHERE is there any mention of any rotten wood and nowhere is there any mention of exclusions or terms of voiding a warranty. I have received $0.00 in relation to CRD or my roof. The fact that now they want to come up with new and unfounded reasons as to why I have a roof that leaks installed by them should show just what kind of untrustworthy and scandalis people they are.