Norton Insurance Agency

Dear Sirs, We are negotiating with manufacturer to allow the client to re-selectWe have submitted the complaint and have tried to resolve with parts unsuccessfullyWe will be in touch with the client directly as soon as we have wordWe appreciate the clients patienceWe are sorry for any delays and inconvenienceDavid

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***. A new order was submitted for a replacement. I do not want to close the case until I have the new sectional
*** ***

A replacement order has been submitted

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I was told on 9/*/15 that a RA number was sent to King Hickory to return and reselect the sectional.   Today is the [redacted] and nothing has been done.   I contacted the company on 9/**/15 and spoke to Abe.  He said, he was waiting to hear from the company and would get back to me.  I am a year into this problem.   I question how long it take to get a RA number given that I have been dealing with this problem for almost a year.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Dear Sirs, We are negotiating with manufacturer to allow the client to re-select. We have submitted the complaint and have tried to resolve with parts unsuccessfully. We will be in touch with the client directly as soon as we have word. We appreciate the clients patience. We are sorry for any delays...

and inconvenience. David