Norwest Kitchen & Remodel Reviews (2)
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Norwest Kitchen & Remodel Rating
Address: PO Box 5122, Lynnwood, Washington, United States, 98046
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As stated by the customer belowThe project can not be completed until the damaged re-ordered cabinet arrivesWe have the customer schedule to be completed on the 30th as long as the cabinet is delivered without any issues.The re-ordered cabinet is the only reason the project is not completed at
this timeNorwest is a labor only service provider, we do not supply the cabinets.Thank you,Sandy B***Norwest Kitchen & Remodeloffice:***
Complaint: ***
I am rejecting this response because:I am aware the damaged cabinet is not NorWest's faultMy issue with NorWest is that they didn't complete the project to the point I had expected in DecemberEven if I had not had a damaged cabinet, they hadn't scheduled enough time to complete the project the day they had promisedI also had some very bad experiences and interactions with NorWestI have attached the letter I sent to the CEO of Home Depot that details everything that has happenedI am currently working with them, and Sandy is correct that I have an install scheduled for January 30thI really filed this complaint because of a multitude of bad experiences that have occurred over the course of monthsAnd I want other consumers to be aware of how awful this experience has beenEspecially after reading the *** reviews of NorWest, it sounds like most experiences are very similar to mine, and as a consumer I hope to protect future people from this frustrating experience
Sincerely,
*** ***-***