Not Just Roofs, LLC

I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that although I strongly disagree with Not Just Roofs account of the situation, this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***

Thank you for bringing Mr [redacted] complaint to Not Just Roofs, LLC'S attentionWe are taken back that Mr [redacted] neither wishes to have work completed or accepting a refund of minus 25% of contract original price.Mr [redacted] signed a contract with Not Just Roofs, LLC on 8/31/and made a deposit to have a new roof, gutters, siding and windowsWe originally asked for a $5,deposit but he agreed to give us $6,because he had cash bundled in $2,incrementsWe completed his roof approximately days later.? Prior to roof completion I MrAbrams owner went to his work to pick siding colors on 9/23/@ 630pm where Mr [redacted] didn't have color name but a picture he prompted on the computerI took a picture with my cell phone to see if I could lock down that color...later that week I brought a color sample over that I thought matched the pictureMr[redacted] said that it was not the correct color and went to Menards to get me the proper color.? I then took that color back to Menards to secure siding colorOrdering this new color with limited accessories available would extend a to day delivery and install availabilityThe color Mr [redacted] picked out turned out to be a very new color and was a special order.? This prompted our install date to get pushed out toward the end of his vacation time but still in his days off.? Mr [redacted] became so agitated about this that he was speaking profanities.? I walked away...later on text messages he continued and at this time I assured him that I would not tolerate this behavior.? This is construction and not a perfect science and sometimes there are extenuating circumstances that require dates to get moved because of changes to colors and product.? Mr[redacted] behavior is the reason that communication has not gone his way.Not Just Roofs, LLC would gladly make arrangements to refund a portion of payments made or even reschedule to complete work under kinder conditions.Not Just Roofs, LLC has a great reputation here in Southern Indiana and Louisville, Kentucky$was roof estimate plus twelve sheets of O.S.Bat $is $with two of those sheets @ no chargeMinus 25% for breach of contract by Mr [redacted] of Estimate minus completed roof would leave him a refund of $2539.84.? This refund will be submitted to Mr [redacted] in a 2-week period from acceptance of this offer.While installing the roof there were areas that did not have fascia boards at the end of each stringer.? Mr [redacted] was notified that this would be fixed when the siding crew came out to complete the siding and windowsWe have pictures to show thisWe removed and replaced all rotten decking prior to installing roof.This is the actual email that Mr [redacted] has sent to my company email at Not Just Roofs, llcSubject: TIME TO ACTDate: 2017-10-15:22? From: [redacted] otjustroofs.com>? Not Just Roofs ( [redacted] *? It seems that you just have to force me to actSeven days have passed since you said you were going to refund some of the money I fronted you for the work you were supposed to doI haven't seen any of thisWhat I expect? is thisTotal amount paid up: front? $ 9,500.00? ? ? ? ? ? ? ? ? Estimate for the roof:? ? ? ? $ 4,000.00? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? Iacknowledge unforeseen materials (sheeting):? ? ? ? $? ? 500.00? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? -----------? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? Refund:? ? ? ? $ 5,000.00? ? I believe that to be a very fair expectation on my part, actually more than fair according to my lawyer seeing how you have left my attic open to the elements and birds that are enteringHe says that since you abandoned the job unfinished without refunding my money, that you could be charged with a variety of things including liability for any damages resulting from you not blocking anything that enters my house through access made by your crew, theft by deceptionThat charge? stems from the fact that you used a fraudulent website to draw in customersThere is no corporate office in Jeffersonville Furthermore, I have people in every state in North America, Including Arizona, North Carolina, and LouisianaNo one in any of those states has heard of Not Just RoofsDo you understand the meaning of fraud?? ? Enough of that you know what you areWell many things are about to happen , and I thought I would let you in on some of itBut other things I want leave as a surpriseRemember, all I wanted was for you to do what you said you were going to doBut you didn'tThat was a huge mistake as you see.? ? Since there is no legitimate address to reach you, I engaged the help of some of my friends (in motorcycle clubs they are considered brothers).I have over 6,of them across the world, and since there is a commonly known fact that "if you mess with one, you mess with all", they were very happy to helpSo in the past three days they found, and followed you to keep track youThis also goes for your wife since she is party to the fraudSo if you think no one will be able to locate you, they already have, and they plan keep track of you as long as neededThis is not for a threat, it is just so we know where to send interested parties.? ? Now here is where it goes from hereAll I want is my $5,I want Monday,and no laterIf you agree to that, everyone is satisfied and our business is doneIf not, here is what I propose to do1.Contact the Revdex.com with my complaint.? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? Contact the Attorney General, and look into filing criminal charges for fraud and theft? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? Contact the Consumer Protection Service? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? This one I have already checked intoTwo local news networks want to hear the outcome of this issueIf you continue to hold my money, they are going to do one of those consumer alert stories? about you, so you cannot defraud anyone elseBy the way, the guys the located you also took pictures of you, your, wife, an your cousinAlso your vehicles and homeI'm sure they will want to follow up with some of their own footageOh! That sign you put in my yard to get attention will be doing a whole lot of thatI'm giving that to the news crew so they can give you all of the publicity that you deserve.? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? I'm going on social media, and intend on giving you even more public recognition.? ? Did you think I was going to just let you steal $from me? If you did, then you are a stupid, stupid man.? ? This could have all been avoided if you had dealt with me in an honest mannerI kept my end of the dealYou did notNow I don't want you on my property.? ? As far as what intend to do, nothingI'm giving to those who deal with situations like thisI tried to work things out with you, and this is my final offer to settle it between you and meIf you are determined to see this escalate, your fate is yoursI am not asking anyone to do you harm.My sole reason putting you on public display, is to save someone else from going through the torment.? ? I take know responsibility for acts done by individualsIt won't be directed by meBut in the biker word, a retired president is royalty and you have robbed oneI have never what the outcome of that.? ? Let me know what you decide.? ? GOOD LUCK? [redacted] The above email was sent from Mr [redacted] ...This will show the kind of mind set that Mr [redacted] displayed as I let Mr [redacted] know that we had to move the install out to accommodate the siding color changeI believed and felt that his behavior warranted me to just walk away and this email proved me right! There are times that we have to move our previously scheduled install times to complete jobs.? There was at no time that this project should have escalated to where it has as this project was only about days along from its contract signing.? It's not uncommon for a project involving Roof, Gutters, Windows and Siding to have an order time of 6-weeks.? Not Just Roofs, LLC was well withing the customary guidelines of a contract and would have finished sooner had it not been for a color that was not readily available and Mr [redacted] not showing himself threatening and unsafe to be around.Again Thank You for bringing this to our attention,Best Regards, [redacted] Not Just Roofs, LLC

Thank you for bringing Mr*** complaint to Not Just Roofs, llc's attentionMr*** signed a contract with Not Just Roofs,llc on 8/31/and made a deposit to have a new roof, gutters, siding and windowsWe originally asked for a $5,deposit but he agreed to give us $6,because he
had cash bundled in $2,incrementsWe completed his roof approximately days later. Prior to roof completion I Mr*** owner went to his work to pick siding colors on 9/23/@ 630pm where Mr*** didn't have color name but a picture he prompted on the computerI took a picture with my cell phone to see if I could lock down that color...later that week I brought a color sample over that I thought matched the pictureMr*** said that it was not the correct color and went to *** to get me the proper color. He then took that color back to *** to secure siding color. The color Mr*** picked out turned out to be a very new color and was a special order. This prompted our install date to get pushed out toward the end of his vacation time but still in his days off. Mr*** became so agitated about this that he was speaking profanities. I walked away...later on text messages he continued and at this time I assured him that I would not tolerate this behavior. This is construction and not a perfect science and sometimes there are extenuating circumstances that require dates to get moved because of changes to colors and product. Mr*** behavior is the reason that communication has not gone his way. Not Just Roofs, llc would gladly make arrangements to refund a portion of payments made or even reschedule to complete work under kinder conditionsNot Just Roofs, llc has a great reputation here in Southern Indiana and Louisville, Kentucky$was roof estimate plus twelve sheets of O.S.Bat $is $with two of those sheets @ no chargeMinus 25% for breach of contract by Mr*** of Estimate minus completed roof would leave him a refund of $2539.84. This refund will be submitted to Mr*** in a 2-week period from acceptance of this offer. Again Thank You for bringing this to our attention, Best Regrds, *** ***Not Just Roofs, llc

Thank you for bringing Mr*** complaint to Not Just Roofs, LLC'S attentionWe are taken back that Mr*** neither wishes to have work completed or accepting a refund of minus 25% of contract original price.Mr*** signed a contract with Not Just Roofs, LLC on 8/31/and made a deposit to have a new roof, gutters, siding and windowsWe originally asked for a $5,deposit but he agreed to give us $6,because he had cash bundled in $2,incrementsWe completed his roof approximately days later. Prior to roof completion I MrAbrams owner went to his work to pick siding colors on 9/23/@ 630pm where Mr*** didn't have color name but a picture he prompted on the computerI took a picture with my cell phone to see if I could lock down that color...later that week I brought a color sample over that I thought matched the pictureMr.*** said that it was not the correct color and went to Menards to get me the proper color. I then took that color back to Menards to secure siding colorOrdering this new color with limited accessories available would extend a to day delivery and install availabilityThe color Mr*** picked out turned out to be a very new color and was a special order. This prompted our install date to get pushed out toward the end of his vacation time but still in his days off. Mr*** became so agitated about this that he was speaking profanities. I walked away...later on text messages he continued and at this time I assured him that I would not tolerate this behavior. This is construction and not a perfect science and sometimes there are extenuating circumstances that require dates to get moved because of changes to colors and product. Mr.*** behavior is the reason that communication has not gone his way.Not Just Roofs, LLC would gladly make arrangements to refund a portion of payments made or even reschedule to complete work under kinder conditions.Not Just Roofs, LLC has a great reputation here in Southern Indiana and Louisville, Kentucky$was roof estimate plus twelve sheets of O.S.Bat $is $with two of those sheets @ no chargeMinus 25% for breach of contract by Mr*** of Estimate minus completed roof would leave him a refund of $2539.84. This refund will be submitted to Mr*** in a 2-week period from acceptance of this offer.While installing the roof there were areas that did not have fascia boards at the end of each stringer. Mr*** was notified that this would be fixed when the siding crew came out to complete the siding and windowsWe have pictures to show thisWe removed and replaced all rotten decking prior to installing roof.This is the actual email that Mr*** has sent to my company email at Not Just Roofs, llcSubject: TIME TO ACTDate: 2017-10-15:22 From: ***
*** *** ***otjustroofs.com> Not Just Roofs ( *** *** * It seems that you just have to force me to actSeven days have passed since you said you were going to refund some of the money I fronted you for the work you were supposed to doI haven't seen any of thisWhat I expect is thisTotal amount paid up: front $ 9,500.00 Estimate for the roof: $ 4,000.00 Iacknowledge unforeseen materials (sheeting): $ 500.00 ----------- Refund: $ 5,000.00 I believe that to be a very fair expectation on my part, actually more than fair according to my lawyer seeing how you have left my attic open to the elements and birds that are enteringHe says that since you abandoned the job unfinished without refunding my money, that you could be charged with a variety of things including liability for any damages resulting from you not blocking anything that enters my house through access made by your crew, theft by deceptionThat charge stems from the fact that you used a fraudulent website to draw in customersThere is no corporate office in Jeffersonville Furthermore, I have people in every state in North America, Including Arizona, North Carolina, and LouisianaNo one in any of those states has heard of Not Just RoofsDo you understand the meaning of fraud? Enough of that you know what you areWell many things are about to happen , and I thought I would let you in on some of itBut other things I want leave as a surpriseRemember, all I wanted was for you to do what you said you were going to doBut you didn'tThat was a huge mistake as you see. Since there is no legitimate address to reach you, I engaged the help of some of my friends (in motorcycle clubs they are considered brothers).I have over 6,of them across the world, and since there is a commonly known fact that "if you mess with one, you mess with all", they were very happy to helpSo in the past three days they found, and followed you to keep track youThis also goes for your wife since she is party to the fraudSo if you think no one will be able to locate you, they already have, and they plan keep track of you as long as neededThis is not for a threat, it is just so we know where to send interested parties. Now here is where it goes from hereAll I want is my $5,I want Monday,and no laterIf you agree to that, everyone is satisfied and our business is doneIf not, here is what I propose to do1.Contact the Revdex.com with my complaint. Contact the Attorney General, and look into filing criminal charges for fraud and theft Contact the Consumer Protection Service This one I have already checked intoTwo local news networks want to hear the outcome of this issueIf you continue to hold my money, they are going to do one of those consumer alert stories about you, so you cannot defraud anyone elseBy the way, the guys the located you also took pictures of you, your, wife, an your cousinAlso your vehicles and homeI'm sure they will want to follow up with some of their own footageOh! That sign you put in my yard to get attention will be doing a whole lot of thatI'm giving that to the news crew so they can give you all of the publicity that you deserve. I'm going on social media, and intend on giving you even more public recognition. Did you think I was going to just let you steal $from me? If you did, then you are a stupid, stupid man. This could have all been avoided if you had dealt with me in an honest mannerI kept my end of the dealYou did notNow I don't want you on my property. As far as what intend to do, nothingI'm giving to those who deal with situations like thisI tried to work things out with you, and this is my final offer to settle it between you and meIf you are determined to see this escalate, your fate is yoursI am not asking anyone to do you harm.My sole reason putting you on public display, is to save someone else from going through the torment. I take know responsibility for acts done by individualsIt won't be directed by meBut in the biker word, a retired president is royalty and you have robbed oneI have never what the outcome of that. Let me know what you decide. GOOD LUCK ***The above email was sent from Mr***...This will show the kind of mind set that Mr*** displayed as I let Mr*** know that we had to move the install out to accommodate the siding color changeI believed and felt that his behavior warranted me to just walk away and this email proved me right! There are times that we have to move our previously scheduled install times to complete jobs. There was at no time that this project should have escalated to where it has as this project was only about days along from its contract signing. It's not uncommon for a project involving Roof, Gutters, Windows and Siding to have an order time of 6-weeks. Not Just Roofs, LLC was well withing the customary guidelines of a contract and would have finished sooner had it not been for a color that was not readily available and Mr*** not showing himself threatening and unsafe to be around.Again Thank You for bringing this to our attention,Best Regards,*** ***Not Just Roofs, LLC

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolutionPlease respond here ONLY]
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolutionPlease respond here ONLY]
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
*** *** "Not Just Roofs" is again speaking in half truthsHis explanation of the events are not accurateI agree that I got irritated with *** *** (Not Just Roofs), and I said a four letter word (st)But that is not a breech of contract, and as I can see it, there is no good reason for "Not Just Roofs" to 25% of my moneyI have the text message from him stating that "Not Just Roofs" would be sending me a refundThat was his decisionI also sen *** *** a return text message agreeing to accept a refundHe has lost all trust with meI would not have him to do anymore work on my houseBut I will not accept a 25% penalty for breech of contact, when it was his continuous excuses that got us to this pointIf he refunds the entire amount minus the roof, I will consider this complaint resolved.
Regards,
*** ***

Thank you for bringing Ms***’s complaint to Not Just Roofs, LLC’s attention. We apologize for any inconvenience this may have caused. Upon further review of the complaint, Ms*** is stating that Not Just Roofs, LLC has installed the wrong carpet and failed to put doors
back on. In fact this is true. Not Just Roofs, LLC did apologize for the installation error of the wrong carpet. The reason for this unfortunate error was because Ms***’s carpet was not yet finished production from the factory yet. Ms*** shared with Not Just Roofs, LLC that her daughter was coming home from college and would be having a party. Not Just Roofs, LLC installed a similar carpet in its place to accommodate her family’s party. Not Just Roofs, LLCIn fact also failed to reattach doors to one of the bedrooms in the basementMs*** stated her and her daughter were able to put them back on. Not Just Roofs, LLC shared with Ms*** that Not Just roofs, LLC would still install the correct carpet when it was ready and delivered from the factory Ms*** was ok with this and asked if Not Just Roofs, LLC would wait until her daughter started back in college. Ms*** has failed to share that the Owner of Not Just Roofs, LLC personally came to her home Sunday October 5th, in the morning with carpet crew, moved all furniture, installed the new carpet which was made specifically from the *** factory with felt backing at a cost of over $a yard which also happens to be the most expensive line that is carriedThis is an exact reproduction of what was originally installed in the home before the flood damageThe Owner of Not Just Roofs, LLC stayed for the entire installation and personally assisted in reattaching all doors and moved all furniture back to its proper location. Not Just Roofs, LLC at no time requested any additional monies from Ms***, However; requested Ms*** to give Not Just Roofs, LLC a receipt of what she thought her entertainment center was valued at which was damaged in the flood. Not Just Roofs, LLC requested this so that Ms*** could be reimbursed for this loss through her insurance company. Not Just Roofs, LLC shared with Ms*** that this could be around $2,000. Not Just Roof, LLC will still do this for Ms*** if she sends Not Just Roofs, LLC the documentation to support the cost of the entertainment center and authorizes Not Just Roofs, LLC to do so. Currently Ms*** has requested Not Just Roofs, LLC to not contact her or her insurance company and Not Just Roofs, LLC will honor this request
Not Just Roofs, LLC also replaced her chimney cap at no charge at an estimated savings of $1,
Not Just Roofs, LLC apologizes for any inconveniences that may have been caused

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
*** *** "Not Just Roofs" is again speaking in half truthsHis explanation of the events are not accurateI agree that I got irritated with *** *** (Not Just Roofs), and I said a four letter word (st)But that is not a breech of contract, and as I can see it, there is no good reason for "Not Just Roofs" to 25% of my moneyI have the text message from him stating that "Not Just Roofs" would be sending me a refundThat was his decisionI also sen *** *** a return text message agreeing to accept a refundHe has lost all trust with meI would not have him to do anymore work on my houseBut I will not accept a 25% penalty for breech of contact, when it was his continuous excuses that got us to this pointIf he refunds the entire amount minus the roof, I will consider this complaint resolved.
Regards,
*** ***

Thank you for bringing Mr*** complaint to Not Just Roofs, LLC'S attentionWe are taken back that Mr*** neither wishes to have work completed or accepting a refund of minus 25% of contract original price.Mr*** signed a contract with Not Just Roofs, LLC on 8/31/and made a deposit to have a new roof, gutters, siding and windowsWe originally asked for a $5,deposit but he agreed to give us $6,because he had cash bundled in $2,incrementsWe completed his roof approximately days later.? Prior to roof completion I MrAbrams owner went to his work to pick siding colors on 9/23/@ 630pm where Mr*** didn't have color name but a picture he prompted on the computerI took a picture with my cell phone to see if I could lock down that color...later that week I brought a color sample over that I thought matched the pictureMr.*** said that it was not the correct color and went to Menards to get me the proper color.? I then took that color back to Menards to secure siding colorOrdering this new color with limited accessories available would extend a to day delivery and install availabilityThe color Mr*** picked out turned out to be a very new color and was a special order.? This prompted our install date to get pushed out toward the end of his vacation time but still in his days off.? Mr*** became so agitated about this that he was speaking profanities.? I walked away...later on text messages he continued and at this time I assured him that I would not tolerate this behavior.? This is construction and not a perfect science and sometimes there are extenuating circumstances that require dates to get moved because of changes to colors and product.? Mr.*** behavior is the reason that communication has not gone his way.Not Just Roofs, LLC would gladly make arrangements to refund a portion of payments made or even reschedule to complete work under kinder conditions.Not Just Roofs, LLC has a great reputation here in Southern Indiana and Louisville, Kentucky$was roof estimate plus twelve sheets of O.S.Bat $is $with two of those sheets @ no chargeMinus 25% for breach of contract by Mr*** of Estimate minus completed roof would leave him a refund of $2539.84.? This refund will be submitted to Mr*** in a 2-week period from acceptance of this offer.While installing the roof there were areas that did not have fascia boards at the end of each stringer.? Mr*** was notified that this would be fixed when the siding crew came out to complete the siding and windowsWe have pictures to show thisWe removed and replaced all rotten decking prior to installing roof.This is the actual email that Mr*** has sent to my company email at Not Just Roofs, llcSubject: TIME TO ACTDate: 2017-10-15:22? From: ***
*** *** ***otjustroofs.com>? Not Just Roofs ( *** *** *? It seems that you just have to force me to actSeven days have passed since you said you were going to refund some of the money I fronted you for the work you were supposed to doI haven't seen any of thisWhat I expect? is thisTotal amount paid up: front? $ 9,500.00? ? ? ? ? ? ? ? ? Estimate for the roof:? ? ? ? $ 4,000.00? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? Iacknowledge unforeseen materials (sheeting):? ? ? ? $? ? 500.00? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? -----------? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? Refund:? ? ? ? $ 5,000.00? ? I believe that to be a very fair expectation on my part, actually more than fair according to my lawyer seeing how you have left my attic open to the elements and birds that are enteringHe says that since you abandoned the job unfinished without refunding my money, that you could be charged with a variety of things including liability for any damages resulting from you not blocking anything that enters my house through access made by your crew, theft by deceptionThat charge? stems from the fact that you used a fraudulent website to draw in customersThere is no corporate office in Jeffersonville Furthermore, I have people in every state in North America, Including Arizona, North Carolina, and LouisianaNo one in any of those states has heard of Not Just RoofsDo you understand the meaning of fraud?? ? Enough of that you know what you areWell many things are about to happen , and I thought I would let you in on some of itBut other things I want leave as a surpriseRemember, all I wanted was for you to do what you said you were going to doBut you didn'tThat was a huge mistake as you see.? ? Since there is no legitimate address to reach you, I engaged the help of some of my friends (in motorcycle clubs they are considered brothers).I have over 6,of them across the world, and since there is a commonly known fact that "if you mess with one, you mess with all", they were very happy to helpSo in the past three days they found, and followed you to keep track youThis also goes for your wife since she is party to the fraudSo if you think no one will be able to locate you, they already have, and they plan keep track of you as long as neededThis is not for a threat, it is just so we know where to send interested parties.? ? Now here is where it goes from hereAll I want is my $5,I want Monday,and no laterIf you agree to that, everyone is satisfied and our business is doneIf not, here is what I propose to do1.Contact the Revdex.com with my complaint.? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? Contact the Attorney General, and look into filing criminal charges for fraud and theft? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? Contact the Consumer Protection Service? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? This one I have already checked intoTwo local news networks want to hear the outcome of this issueIf you continue to hold my money, they are going to do one of those consumer alert stories? about you, so you cannot defraud anyone elseBy the way, the guys the located you also took pictures of you, your, wife, an your cousinAlso your vehicles and homeI'm sure they will want to follow up with some of their own footageOh! That sign you put in my yard to get attention will be doing a whole lot of thatI'm giving that to the news crew so they can give you all of the publicity that you deserve.? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? I'm going on social media, and intend on giving you even more public recognition.? ? Did you think I was going to just let you steal $from me? If you did, then you are a stupid, stupid man.? ? This could have all been avoided if you had dealt with me in an honest mannerI kept my end of the dealYou did notNow I don't want you on my property.? ? As far as what intend to do, nothingI'm giving to those who deal with situations like thisI tried to work things out with you, and this is my final offer to settle it between you and meIf you are determined to see this escalate, your fate is yoursI am not asking anyone to do you harm.My sole reason putting you on public display, is to save someone else from going through the torment.? ? I take know responsibility for acts done by individualsIt won't be directed by meBut in the biker word, a retired president is royalty and you have robbed oneI have never what the outcome of that.? ? Let me know what you decide.? ? GOOD LUCK? ***The above email was sent from Mr***...This will show the kind of mind set that Mr*** displayed as I let Mr*** know that we had to move the install out to accommodate the siding color changeI believed and felt that his behavior warranted me to just walk away and this email proved me right! There are times that we have to move our previously scheduled install times to complete jobs.? There was at no time that this project should have escalated to where it has as this project was only about days along from its contract signing.? It's not uncommon for a project involving Roof, Gutters, Windows and Siding to have an order time of 6-weeks.? Not Just Roofs, LLC was well withing the customary guidelines of a contract and would have finished sooner had it not been for a color that was not readily available and Mr*** not showing himself threatening and unsafe to be around.Again Thank You for bringing this to our attention,Best Regards,*** ***Not Just Roofs, LLC

Thank you for bringing Mr. [redacted] complaint to Not Just Roofs, llc's attention. Mr. [redacted] signed a contract with Not Just Roofs,llc on 8/31/17 and made a deposit to have a new roof, gutters, siding and windows. We originally asked for a $5,000 deposit but he agreed to give us $6,000 because he...

had cash bundled in $2,000 increments. We completed his roof approximately 30 days later.  Prior to roof completion I Mr. [redacted] owner went to his work to pick siding colors on 9/23/17 @ 630pm where Mr. [redacted] didn't have color name but a picture he prompted on the computer. I took a picture with my cell phone to see if I could lock down that color...later that week I brought a color sample over that I thought matched the picture. Mr. [redacted] said that it was not the correct color and went to [redacted] to get me the proper color.  He then took that color back to [redacted] to secure siding color.  The color Mr. [redacted] picked out turned out to be a very new color and was a special order.  This prompted our install date to get pushed out toward the end of his vacation time but still in his days off.  Mr. [redacted] became so agitated about this that he was speaking profanities.  I walked away...later on text messages he continued and at this time I assured him that I would not tolerate this behavior.  This is construction and not a perfect science and sometimes there are extenuating circumstances that require dates to get moved because of changes to colors and product.  Mr. [redacted] behavior is the reason that communication has not gone his way.  Not Just Roofs, llc would gladly make arrangements to refund a portion of payments made or even reschedule to complete work under kinder conditions. Not Just Roofs, llc has a great reputation here in Southern Indiana and Louisville, Kentucky. $4369.18 was roof estimate plus twelve sheets of O.S.B. at $50.00 is $4869.32 with two of those sheets @ no charge. Minus 25% for breach of contract by Mr. [redacted] of Estimate minus completed roof would leave him a refund of $2539.84.  This refund will be submitted to Mr. [redacted] in a 2-3 week period from acceptance of this offer.  Again Thank You for bringing this to our attention, Best Regrds, [redacted]Not Just Roofs, llc

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that although I strongly disagree with Not Just Roofs account of the situation, this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]