Excellent customer service I had a question regarding my materials and I quickly received a response from Gwen Y***I then received confirmation that my order has been received and I should get my materials in 7-days!
Notaries.com was easy to work with and made everything clear for me through the whole processThey even sent email reminders for what the next step was once I got my license from the stateWhen I did have a question, I email Rebekah and received a reply in three minutes I would recommend Notaries.com to anyone, they were great!
Short version: Notaries.com doesn't seem to know what they're doing Everything about the website is easy to navigate including the course, and the response time to problems is quick (even though the problems have not gotten properly solved with the responses) Everything gets done as it should eventually, but YOU have to know what the requirements are and then stay on top of it, because they will not, and you'll waste too many lunch breaks going to the courthouse to register with documents that aren't completed correctly I recommend calling your Recorder of Deeds to make sure you've got what you need before you make the trip stars instead of because of the response time and willingness to fix mistakes; not because of quantity of mistakes and lack of professionalism - no one was rude, but at no point during my phone call about a broken embossing seal or during my numerous emails regarding several cycles of incorrectly completed paperwork were there any apologies for not delivering correctly, offers to comp anything, or anything remotely customer-service-y, and the written communications were not done professionally (punctuation, typos, style, etc.)
I called to have my notary application processed by phone to hopefully expedite, as I have been tardy in submitting my renewal by mailMelanie in Customer Service was very helpful and efficient in handling my renewal
I have used this service in the past and have now processed another renewal through them; they are a great company to deal with and have always been prompt in assisting me I would recommend them to anyone interested in applying for a Notary, they make the process so much easier and deal with all of the paperwork for you! Thank you again, P.S [redacted]
Very complaint walked me through the notary processCustomer service called me with questions to speed up the processGreat company to work with would encourage anyone to use this company
I faxed in my notary certificate as requested but they never got itI called and Melanie Vtook my call, requested that I email her a picture of the certificate and she personally responded that she got it!! Peace of mind
Melanie from Notaries.com did a fantastic job getting me set up for my notary stampShe followed up with all communications, email and phone, and ensured that I had everything I needed to move forwardAwesome job, Melanie!
MELANIE V [redacted] , is awesome She took great care of me and answered all of my questions He walked me through the notary process and went above and beyond her duties thank you so much Melanie, you made my process simple and easy
Paid expedited shipping to and from company to become notaryA month later and they still have not processed the paperwork and sent the info back On Janmy wife applied to be a notary to notaries.com in Orlando, FLWe paid expedited shipping to and from the businessWe had not received any information back a week and a half later and we called the company and could not get anyone on the phone, so we left a messageThey did not return our call so we emailed them on Jan 29thThey emailed us back and said our application was incompleteWe signed another page on the application, that was not clear from the beginning that we needed to sign, and sent to the companyIt had been almost two more weeks and still not a word from the company and no notary stampI called once again and someone finally did answer on Feb12th and I was told that the application was either missing or had not yet been finalized and they could not tell me when it would be finalizedI told them I fel
I submitted to notary renewal with them, it was very easyThey also respond to email quickly and kept me updated on any changesRebekah A [redacted] was very helpful
Notries.com made my process easyI was able to fill out the application, have it submitted and order the tools needed all in one placeGwen made this process so smooth
Excellent customer service I had a question regarding my materials and I quickly received a response from Gwen Y***I then received confirmation that my order has been received and I should get my materials in 7-days!
Notaries.com was easy to work with and made everything clear for me through the whole processThey even sent email reminders for what the next step was once I got my license from the stateWhen I did have a question, I email Rebekah and received a reply in three minutes I would recommend Notaries.com to anyone, they were great!
Short version: Notaries.com doesn't seem to know what they're doing Everything about the website is easy to navigate including the course, and the response time to problems is quick (even though the problems have not gotten properly solved with the responses) Everything gets done as it should eventually, but YOU have to know what the requirements are and then stay on top of it, because they will not, and you'll waste too many lunch breaks going to the courthouse to register with documents that aren't completed correctly I recommend calling your Recorder of Deeds to make sure you've got what you need before you make the trip stars instead of because of the response time and willingness to fix mistakes; not because of quantity of mistakes and lack of professionalism - no one was rude, but at no point during my phone call about a broken embossing seal or during my numerous emails regarding several cycles of incorrectly completed paperwork were there any apologies for not delivering correctly, offers to comp anything, or anything remotely customer-service-y, and the written communications were not done professionally (punctuation, typos, style, etc.)
I called to have my notary application processed by phone to hopefully expedite, as I have been tardy in submitting my renewal by mailMelanie in Customer Service was very helpful and efficient in handling my renewal
Have a great experience, fully recomended
I have used this service in the past and have now processed another renewal through them; they are a great company to deal with and have always been prompt in assisting me I would recommend them to anyone interested in applying for a Notary, they make the process so much easier and deal with all of the paperwork for you! Thank you again, P.S [redacted]
Very complaint walked me through the notary processCustomer service called me with questions to speed up the processGreat company to work with would encourage anyone to use this company
Very helpful, quick to respond and happy to answer any and all questions
I faxed in my notary certificate as requested but they never got itI called and Melanie Vtook my call, requested that I email her a picture of the certificate and she personally responded that she got it!! Peace of mind
Melanie from Notaries.com did a fantastic job getting me set up for my notary stampShe followed up with all communications, email and phone, and ensured that I had everything I needed to move forwardAwesome job, Melanie!
MELANIE V [redacted] , is awesome She took great care of me and answered all of my questions He walked me through the notary process and went above and beyond her duties thank you so much Melanie, you made my process simple and easy
Great serviceI felt like they responded to my every question in a timely and caring manner
Immediately responsive to questions and requests for service
Paid expedited shipping to and from company to become notaryA month later and they still have not processed the paperwork and sent the info back On Janmy wife applied to be a notary to notaries.com in Orlando, FLWe paid expedited shipping to and from the businessWe had not received any information back a week and a half later and we called the company and could not get anyone on the phone, so we left a messageThey did not return our call so we emailed them on Jan 29thThey emailed us back and said our application was incompleteWe signed another page on the application, that was not clear from the beginning that we needed to sign, and sent to the companyIt had been almost two more weeks and still not a word from the company and no notary stampI called once again and someone finally did answer on Feb12th and I was told that the application was either missing or had not yet been finalized and they could not tell me when it would be finalizedI told them I fel
I submitted to notary renewal with them, it was very easyThey also respond to email quickly and kept me updated on any changesRebekah A [redacted] was very helpful
Notries.com made my process easyI was able to fill out the application, have it submitted and order the tools needed all in one placeGwen made this process so smooth
Great, easy and quick service!
Excellent service Highly recommend
process was good just anxious about receiving credentials on time
Great customer service, very friendly and helpful