Nouveau Elevator Reviews (1)
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Nouveau Elevator Rating
Description: ELEVATORS-SALES & SERVICE
Address: 74 Calyer Street, New York, New York, United States, 11222
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Review: I am the Board President for The Chocolate Factory Condos in Brooklyn, NY. Nouveau had been our prior elevator service company. Due to their failure to file a NYC DOB 2011 Affirmation of correction more than one year late to the DOB. This resulted in a $3,000 fine. Nouveau has not responded to requests for reimbursement for these fines. This is routine procedure and their failure to file on our behalf was a failure of service.Desired Settlement: Nouveau should reimburse our building for the $3,000 in fines as it was their failure to file routine proof that the work had been done.
Business
Response:
Correspondence received 7/*/13 at 9:46 AM:
Hello,
We did not file the year 2011 AOC correction because a proposal was sent to the customer but it was never approved we cannot perform the work that is required to correct the deficiencies if we do not have authorization. thank you for your concern.
Consumer
Response:
At this time, I have not been contacted by Nouveau Elevator regarding complaint ID [redacted].
Sincerely,