Nova Certified Autos Reviews (1)
Nova Certified Autos Rating
Description: Auto Dealers - Used Cars, Used Car Dealers (NAICS: 441120)
Address: 6557 Commerce Court, Warrenton, Virginia, United States, 20187
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Review: We purchased a [redacted] from this dealer. After 8 weeks it dies on the road. We have towed to an auto repair shop and find out it needs a new engine. The total repairs are estimated at $6,000. The mechanic said due to the amount of damage that the issue has been there a couple months which means was likely there at time of purchase. We bought the vehicle used and as is (after they pulled out the warranty info last minute) because they assured us that the vehicle had be thoroughly gone over and the neither the engine nor transmission had any issues. Without those assurances, we would not have made this purchase.The dealer will not doing anything about the issue other than to find an engine we can purchase and then pay to have put into the vehicle. I don't know if the dealership has a history of scamming people like this or id this was a rare incident, but feel they are responsible for at least of the repair in this case.
Product_Or_Service: [redacted]Desired Settlement: DesiredSettlementID: Refund
As a resolution we would like the dealership to pay half of the labor costs to repair this vehicle and payment could made directly to the auto repair shop. We feel that is more than fair given their assurances that they specifically checked the engine and the fact that we will still be assuming the majority of financial responsibility.