[redacted] contacted Revdex.com to respond to this complaintHe stated that the customer purchased the vehicle “as-is” but when the heat stopped working after the purchase the business as a good faith effort fixed the issue at a cost of $ After that the customer contacted the dealer again and said that it was still not working but did not want them to fix the issues and wanted to take it to a specific dealerThe business said that if they let them know what the dealer stated the problem was they would be able to fix it with their mechanics but that it would not be covered if the dealer did the workThe customer approved the work scope wit the dealer and they had completed the workThe shop is not able to cover this cost for the customerThe customer has been provided her titleIn the time between the purchase and when it was mailed out the customer changed her addressed and did not inform the shop of this and they mailed it to the only address in their fileThe [redacted] contacted them about the title but they were able to show proof of the mailed receipt for the title and provide a copyThe title has since been sent to the customer now that she has updated her mailing addressThe customer did not over pay a processing feeThe shop does charge one but that is disclosed on their shop and the [redacted] charges taxes to the state but those are different things
Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below The company is straight out lying about everything ....I have every text, every email and every phone call phone I have made to these peopleI also had the vehicle inspected AND THEY LIED ABOUT EVERYTHING WITH THE VEHICLE.....I GUESS THIS IS WHAT HAPPENS WHEN YOU DEAL WITH A COMPANY THAT HAS ONLY BEEN IN BUSINESS A MONTHAlso they are selling vehicles without even getting them inspected 1st...AGAINST THE LAW IN THE STATE OF VIRGINIAIt's okay further legal action has been taken against them and they will learn that soon....I contacted them and got every story there was from a family emergency, out of state, they were coming to pick up the car even down to his girlfriend was dying in a car accindentThis is why you don't let illegal immigrants run a business Regards, [redacted]
I vetted several dealerships and chose this one because I really liked the connection with the seller and the car was exactly what I was looking forI told him that I'd waited years to buy a [redacted] after putting my daughter through private school and collegeIt's been a joy having something you've wanted for a long timeBut, [redacted] took my kindness and stepped on itHe is heartless and bi-polarOne minutes he's nice the next he's giving you the middle fingerThe point is, my temp tags expired Aug2, They are no where to be found; have been out of the office for over two weeks, the telephones are disconnected and I can't drive the car because the tags are expiredThe [redacted] is helping, I've filed a court actionBUYER BEWARE! These folks have serious very concerning issues and dishonorable business practices
Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.] This vehicle had problems and there salesperson [redacted] had promised all problems will be fixed before I picked up the vehicleWhen I came numerous time with a newborn in the cold due to the issuesI also have a receipt written down from the salesperson***When I called the company about car cutting off and no heat they couldn't figure out what's theProblem after I came to [redacted] several timesI told them it was just too much to keep bring my granddaughter out in the coldI spoke to Ali and he said he understood take to mechanics after it saw the first mechanic still the same problem which they didn't have a solutionI told them I will take it to dealership which they agreed and ask for the billI receive my title after I contacted the [redacted] board I never changed my addressI gave the salesperson [redacted] my driver license with my change of address card from [redacted] he just never put on my docsEven on my receipts they promised a Three month warranty which I get a letter from the company that they never paid itThis was offered because thus vehicle had issues and we wanted to give this small unknown dealership a chanceThis company has been reported to [redacted] for fraudulent work [redacted] advise they never registered my car liked the law states, I paid it in my process fees Regards, [redacted]
[redacted] contacted Revdex.com to respond to this complaintHe stated that the customer purchased the vehicle “as-is” but when the heat stopped working after the purchase the business as a good faith effort fixed the issue at a cost of $ After that the customer contacted the dealer again and said that it was still not working but did not want them to fix the issues and wanted to take it to a specific dealerThe business said that if they let them know what the dealer stated the problem was they would be able to fix it with their mechanics but that it would not be covered if the dealer did the workThe customer approved the work scope wit the dealer and they had completed the workThe shop is not able to cover this cost for the customerThe customer has been provided her titleIn the time between the purchase and when it was mailed out the customer changed her addressed and did not inform the shop of this and they mailed it to the only address in their fileThe [redacted] contacted them about the title but they were able to show proof of the mailed receipt for the title and provide a copyThe title has since been sent to the customer now that she has updated her mailing addressThe customer did not over pay a processing feeThe shop does charge one but that is disclosed on their shop and the [redacted] charges taxes to the state but those are different things
Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below The company is straight out lying about everything ....I have every text, every email and every phone call phone I have made to these peopleI also had the vehicle inspected AND THEY LIED ABOUT EVERYTHING WITH THE VEHICLE.....I GUESS THIS IS WHAT HAPPENS WHEN YOU DEAL WITH A COMPANY THAT HAS ONLY BEEN IN BUSINESS A MONTHAlso they are selling vehicles without even getting them inspected 1st...AGAINST THE LAW IN THE STATE OF VIRGINIAIt's okay further legal action has been taken against them and they will learn that soon....I contacted them and got every story there was from a family emergency, out of state, they were coming to pick up the car even down to his girlfriend was dying in a car accindentThis is why you don't let illegal immigrants run a business Regards, [redacted]
I vetted several dealerships and chose this one because I really liked the connection with the seller and the car was exactly what I was looking forI told him that I'd waited years to buy a [redacted] after putting my daughter through private school and collegeIt's been a joy having something you've wanted for a long timeBut, [redacted] took my kindness and stepped on itHe is heartless and bi-polarOne minutes he's nice the next he's giving you the middle fingerThe point is, my temp tags expired Aug2, They are no where to be found; have been out of the office for over two weeks, the telephones are disconnected and I can't drive the car because the tags are expiredThe [redacted] is helping, I've filed a court actionBUYER BEWARE! These folks have serious very concerning issues and dishonorable business practices
Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.] This vehicle had problems and there salesperson [redacted] had promised all problems will be fixed before I picked up the vehicleWhen I came numerous time with a newborn in the cold due to the issuesI also have a receipt written down from the salesperson***When I called the company about car cutting off and no heat they couldn't figure out what's theProblem after I came to [redacted] several timesI told them it was just too much to keep bring my granddaughter out in the coldI spoke to Ali and he said he understood take to mechanics after it saw the first mechanic still the same problem which they didn't have a solutionI told them I will take it to dealership which they agreed and ask for the billI receive my title after I contacted the [redacted] board I never changed my addressI gave the salesperson [redacted] my driver license with my change of address card from [redacted] he just never put on my docsEven on my receipts they promised a Three month warranty which I get a letter from the company that they never paid itThis was offered because thus vehicle had issues and we wanted to give this small unknown dealership a chanceThis company has been reported to [redacted] for fraudulent work [redacted] advise they never registered my car liked the law states, I paid it in my process fees Regards, [redacted]