Outstanding is an understatement! My experience with Nova West Solar has been fantasticThe Solar installation was fast, the worksite was completely cleaned up when they left ant the installation looks greatThe staff was always friendly and professionalThe after the job customer service is just as greatI had some technical issues that were resolved quickly with excellent follow upI can't say enough about this companyThey are awesome!!
Nova west solar system is awsome, there service has been greatWhen we had an issue , their response was quick and job well done, we are very happy and satisfied with their service
We could NOT be happier with the service we received Our system is amazing We heard about Nova West from two friends that each had a system installed in the last few years and they were both very pleased We stopped by the Nova West booth at the spring Home and Garden show and made an appointment for a consultation We had done our research and knew what type of system we wanted Ian R*** (rockstar!) was our sales rep; he was very patient and answered all of our questions We signed a contract the following week and had our system installed and running by the end of March The construction crew was fantastic They left no trace of their presence at the end of the day Everything was perfectly clean and there was no damage to any of our plants or the garden in any way After installation we did have a problem with one of the components (no fault of theirs, part was defective from the manufacturer) and they responded immediately They replaced the malfunctioning part and our system has been producing clean energy ever since We cannot say enough good things about this company They undersold and over-delivered their product!
This company took care of me & my needsThey got the job done, and done rightThere is absolutely no other company I would recommendThe market is populated with so many competitors, most of these company's want to screw people over at the end of the dayThey installed my solar in over days, The manager was very cooperative & super nice, let's not forget I get free Energy for no cost!
Nova West solar was friendly and professionalI had done my research and I didn't at all feel obligated or pressured into any product or serviceBob was very knowledgeable and I genuinely trusted his inputI am very pleased with my panels, electric bill, and continued service with their company
Nova west solar system is awsome, there service has been greatWhen we had an issue , their response was quick and job well done, we are very happy and satisfied with their service
Initial Business Response /* (1000, 5, 2015/01/13) */
Contact Name and Title: *** ***
Contact Phone: XXXXXXXXXX
Contact Email: ***@novawestsolar.com
We've followed up with *** and answered his questions regarding credits on his yearly statement with PGE
*** stated that he
had left a couple messages before and after the holidays on our answering machine before contacting Revdex.com
We've answered ***'s questions to his satisfaction and will look into the missing messages to prevent this from happening again
Best Solar Company in town! They were super friendly, The GM and staff are a pleasure to work with! Got solar bids from different company's they had the best prices and no page contacts! The owners are very friendly, I honestly didn't think it would be this easy!
The NovaWest Team especially Andrew and Balkar are thorough, no-nonsense or gimmicks, knowledgable about roofing and solar systemsThey installed in less time than planned and created the exact system to meet my needs and desired productionThe price after tax rebate was more than accessible and now I feel like I'm paying myself for my energy useBalkar and Andrew continue to work with me closely to understand the ins and outs of the systemI highly recommend NovaWest over all other competitorsI also highly encourage anyone reading this to be skeptical of any company that creates your system from a google maps shot of your roofBalkar had someone come out and measure exact number of production and panel placement before giving me a quote
Nova West Solar is a great company that installed panels on my homeThey have really great prices and a professional team that does excellent work from start to finishThey even cleaned up after the job and took care of issues with PG&E (not their fault), that slowed the job downHire this company now you will not be disappointedAndrew thank you for going the extra mile
We could NOT be happier with the service we received. Our system is amazing. We heard about Nova West from two friends that each had a system installed in the last few years and they were both very pleased. We stopped by the Nova West booth at the spring Home and Garden show and made an appointment for a consultation. We had done our research and knew what type of system we wanted. Ian R[redacted] (rockstar!) was our sales rep; he was very patient and answered all of our questions. We signed a contract the following week and had our system installed and running by the end of March. The construction crew was fantastic. They left no trace of their presence at the end of the day. Everything was perfectly clean and there was no damage to any of our plants or the garden in any way. After installation we did have a problem with one of the components (no fault of theirs, part was defective from the manufacturer) and they responded immediately. They replaced the malfunctioning part and our system has been producing clean energy ever since. We cannot say enough good things about this company. They undersold and over-delivered their product!
I seldom give reviews but Nova West Solar deserves to have praises and accolades. What a great company with people who really knows what they are doing! Great customer service! During the Solar installation, I requested them to make sure the cables are mostly out of sight, they took some time to study the layout of the house and exactly that is what they did. No problems whatsoever. Great job! I don't hesitate telling my friends about how superbly they are doing their job and their business.
Had a 6.3 kW system installed on our home. All permits, rebate paperwork and installation were handled on time and very professionally. Installation is very clean, with attention to detail, very impressed by the quality of work. Crew cleaned up after themselves and were very polite and informative. Interconnected to PG&E after 21/2 weeks from city approval which was very impressing, other companies claimed process would take much longer. Definitely recommended, very good company to deal with.
For us, the customer service offered by Nova West Solar is unmatched, they go above and beyond! Ian R[redacted] of Sales is very professional, very well informed, a great listener, patient, respectful and personable. Ian was frank with us with regards to their services vis-a-vis that of their competitors. He never bad mouth their competitors but highlighted the strengths and weakness of Nova West Solar. Ian was not pushy. He was very patient, much as picky, critical and analytical as we are, and always responded to our numerous questions anytime. He gave us personal space and time to make our decision. Andrew R[redacted] of Administration is also very professional, personable, respectful and always answered all our inquiries. The Installation crew- T.J, Jason, Ceaser, Pollo and Frank are also fantastic. They are very professional, very respectful, knowledgeable and accommodated all our requests. The installation was very smooth and great! no trashing of plants, lawn, no breaking down of flower pots, concrete or damage to anything. One can hardly tell a project of such magnitude was being undertaken at our house. The house was clean during and after the installation, compared to other projects we have had done in the past where the house looked like a war zone or to be less dramatic, a tornado or a hurricane ran through.
Honest and efficient solar company. We have four solar companies coming to our house to inspect and evaluate our needs. I chooses NovaWest Solar not only because they offer the better deal but also for their trustworthy team. I already recommend NovaWest Solar to close friends that I know are looking to install solar panels.
[redacted] & [redacted], Clovis, Ca - Solar System install 9-14-2015
I like thank Nova West Solar company for a job well done in installing our solar
system from the start to the finish, great support and their people a Winning Team!!! Ian R[redacted], Andrew and Frank. Made buying a system affordable, hassle free and complete in less than 40 days from permits to hook up to PG&E and Saving Money Now!!! Thanks from the [redacted] Family
We have had our solar system since August and had immediate benefits from our system. I waited a while to see what my PGE bill would be and as promised by the company It has been practically nonexistent. Everything about the company was a great experience from Tony the sales rep to TJ who measures your roof to Jose and his team that installs it. We did have a couple of follow up questions that Andrew in the office answered for us. There was no mess from anyone installing the panels and they were very efficient. The whole process was very easy and everything was done according to the time frame established. I would recommend this company to anyone considering solar and I already recommended them to family members who now also have solar installed by them. I admit I was extremely hesitant about the whole process based on finances but I now feel that our family made a great decision for our future. No more monthly PGE payments and no more rising energy costs. It feels good to know I'm not dreading my summer bills anymore. Thank you nova west solar
We had solar panels installed last summer after having a few consultations with different solar companies. It has made such a huge difference in our PG&E bill. It was worth every penny. The staff were very knowledgeable and were very prompt about answering any questions or concerns that we had. The staff were very respectful while doing the installation, explaining every step of the process and letting us know when they would be starting and ending each day. It was a very enjoyable to do business with Nova West Solar.
Wonderful customer service. Honest, friendly, and very helpful. They did my solar system over 3 years ago and I am truly satisfied. Their office staff is the best, especially Andrew. Andrew is phenomenal!
Outstanding is an understatement! My experience with Nova West Solar has been fantasticThe Solar installation was fast, the worksite was completely cleaned up when they left ant the installation looks greatThe staff was always friendly and professionalThe after the job customer service is just as greatI had some technical issues that were resolved quickly with excellent follow upI can't say enough about this companyThey are awesome!!
Nova west solar system is awsome, there service has been greatWhen we had an issue , their response was quick and job well done, we are very happy and satisfied with their service
We could NOT be happier with the service we received Our system is amazing We heard about Nova West from two friends that each had a system installed in the last few years and they were both very pleased We stopped by the Nova West booth at the spring Home and Garden show and made an appointment for a consultation We had done our research and knew what type of system we wanted Ian R*** (rockstar!) was our sales rep; he was very patient and answered all of our questions We signed a contract the following week and had our system installed and running by the end of March The construction crew was fantastic They left no trace of their presence at the end of the day Everything was perfectly clean and there was no damage to any of our plants or the garden in any way After installation we did have a problem with one of the components (no fault of theirs, part was defective from the manufacturer) and they responded immediately They replaced the malfunctioning part and our system has been producing clean energy ever since We cannot say enough good things about this company They undersold and over-delivered their product!
This company took care of me & my needsThey got the job done, and done rightThere is absolutely no other company I would recommendThe market is populated with so many competitors, most of these company's want to screw people over at the end of the dayThey installed my solar in over days, The manager was very cooperative & super nice, let's not forget I get free Energy for no cost!
Nova West solar was friendly and professionalI had done my research and I didn't at all feel obligated or pressured into any product or serviceBob was very knowledgeable and I genuinely trusted his inputI am very pleased with my panels, electric bill, and continued service with their company
Nova west solar system is awsome, there service has been greatWhen we had an issue , their response was quick and job well done, we are very happy and satisfied with their service
Initial Business Response /* (1000, 5, 2015/01/13) */
Contact Name and Title: *** ***
Contact Phone: XXXXXXXXXX
Contact Email: ***@novawestsolar.com
We've followed up with *** and answered his questions regarding credits on his yearly statement with PGE
*** stated that he
had left a couple messages before and after the holidays on our answering machine before contacting Revdex.com
We've answered ***'s questions to his satisfaction and will look into the missing messages to prevent this from happening again
Best Solar Company in town! They were super friendly, The GM and staff are a pleasure to work with! Got solar bids from different company's they had the best prices and no page contacts! The owners are very friendly, I honestly didn't think it would be this easy!
The NovaWest Team especially Andrew and Balkar are thorough, no-nonsense or gimmicks, knowledgable about roofing and solar systemsThey installed in less time than planned and created the exact system to meet my needs and desired productionThe price after tax rebate was more than accessible and now I feel like I'm paying myself for my energy useBalkar and Andrew continue to work with me closely to understand the ins and outs of the systemI highly recommend NovaWest over all other competitorsI also highly encourage anyone reading this to be skeptical of any company that creates your system from a google maps shot of your roofBalkar had someone come out and measure exact number of production and panel placement before giving me a quote
Nova West Solar is a great company that installed panels on my homeThey have really great prices and a professional team that does excellent work from start to finishThey even cleaned up after the job and took care of issues with PG&E (not their fault), that slowed the job downHire this company now you will not be disappointedAndrew thank you for going the extra mile
We could NOT be happier with the service we received. Our system is amazing. We heard about Nova West from two friends that each had a system installed in the last few years and they were both very pleased. We stopped by the Nova West booth at the spring Home and Garden show and made an appointment for a consultation. We had done our research and knew what type of system we wanted. Ian R[redacted] (rockstar!) was our sales rep; he was very patient and answered all of our questions. We signed a contract the following week and had our system installed and running by the end of March. The construction crew was fantastic. They left no trace of their presence at the end of the day. Everything was perfectly clean and there was no damage to any of our plants or the garden in any way. After installation we did have a problem with one of the components (no fault of theirs, part was defective from the manufacturer) and they responded immediately. They replaced the malfunctioning part and our system has been producing clean energy ever since. We cannot say enough good things about this company. They undersold and over-delivered their product!
I seldom give reviews but Nova West Solar deserves to have praises and accolades. What a great company with people who really knows what they are doing! Great customer service! During the Solar installation, I requested them to make sure the cables are mostly out of sight, they took some time to study the layout of the house and exactly that is what they did. No problems whatsoever. Great job! I don't hesitate telling my friends about how superbly they are doing their job and their business.
Had a 6.3 kW system installed on our home. All permits, rebate paperwork and installation were handled on time and very professionally. Installation is very clean, with attention to detail, very impressed by the quality of work. Crew cleaned up after themselves and were very polite and informative. Interconnected to PG&E after 21/2 weeks from city approval which was very impressing, other companies claimed process would take much longer. Definitely recommended, very good company to deal with.
For us, the customer service offered by Nova West Solar is unmatched, they go above and beyond! Ian R[redacted] of Sales is very professional, very well informed, a great listener, patient, respectful and personable. Ian was frank with us with regards to their services vis-a-vis that of their competitors. He never bad mouth their competitors but highlighted the strengths and weakness of Nova West Solar. Ian was not pushy. He was very patient, much as picky, critical and analytical as we are, and always responded to our numerous questions anytime. He gave us personal space and time to make our decision. Andrew R[redacted] of Administration is also very professional, personable, respectful and always answered all our inquiries. The Installation crew- T.J, Jason, Ceaser, Pollo and Frank are also fantastic. They are very professional, very respectful, knowledgeable and accommodated all our requests. The installation was very smooth and great! no trashing of plants, lawn, no breaking down of flower pots, concrete or damage to anything. One can hardly tell a project of such magnitude was being undertaken at our house. The house was clean during and after the installation, compared to other projects we have had done in the past where the house looked like a war zone or to be less dramatic, a tornado or a hurricane ran through.
Honest and efficient solar company. We have four solar companies coming to our house to inspect and evaluate our needs. I chooses NovaWest Solar not only because they offer the better deal but also for their trustworthy team. I already recommend NovaWest Solar to close friends that I know are looking to install solar panels.
[redacted] & [redacted], Clovis, Ca - Solar System install 9-14-2015
I like thank Nova West Solar company for a job well done in installing our solar
system from the start to the finish, great support and their people a Winning Team!!! Ian R[redacted], Andrew and Frank. Made buying a system affordable, hassle free and complete in less than 40 days from permits to hook up to PG&E and Saving Money Now!!! Thanks from the [redacted] Family
We have had our solar system since August and had immediate benefits from our system. I waited a while to see what my PGE bill would be and as promised by the company It has been practically nonexistent. Everything about the company was a great experience from Tony the sales rep to TJ who measures your roof to Jose and his team that installs it. We did have a couple of follow up questions that Andrew in the office answered for us. There was no mess from anyone installing the panels and they were very efficient. The whole process was very easy and everything was done according to the time frame established. I would recommend this company to anyone considering solar and I already recommended them to family members who now also have solar installed by them. I admit I was extremely hesitant about the whole process based on finances but I now feel that our family made a great decision for our future. No more monthly PGE payments and no more rising energy costs. It feels good to know I'm not dreading my summer bills anymore. Thank you nova west solar
We had solar panels installed last summer after having a few consultations with different solar companies. It has made such a huge difference in our PG&E bill. It was worth every penny. The staff were very knowledgeable and were very prompt about answering any questions or concerns that we had. The staff were very respectful while doing the installation, explaining every step of the process and letting us know when they would be starting and ending each day. It was a very enjoyable to do business with Nova West Solar.
Wonderful customer service. Honest, friendly, and very helpful. They did my solar system over 3 years ago and I am truly satisfied. Their office staff is the best, especially Andrew. Andrew is phenomenal!