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Review: We paid Novacrete about 10,000.00 to put in a concrete patio in the back yard the full length of our house just under 3 years ago. Our patio is now chipping and breaking apart. I called Novacrete to complain about the problem and spoke to ([redacted] son...and [redacted]s either the owner or the owners son) Never got a call back, I called again due to no response and got [redacted] son and threatened to file a complaint. It was a miracle....[redacted] called me back within 15 min. I explained that the concrete was chipping and breaking apart and he said it was a "little disconcerning" that we were calling now and tried blaming it on a bad batch of concrete. He would not come out and look at it and asked if I would take a picture. I emailed him a picture over 2 weeks ago and haven't heard a word. [redacted] poured the concrete (hired by Novacrete) I am in the process of trying to see if [redacted] still has the records of delivery and the quality of the concrete "ordered" by Novacrete. Either way concrete should not be falling apart this quickly...sidewalks and driveways don't........ so a backyard patio should last more than 2 and half years.Desired Settlement: We would like the problem fixed and not just a band aid...you can't patch concrete. We would like to see the invoice from Novacrete to Clayton Block.

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Description: Concrete Contractors

Address: 1866 Route 35 North, South Amboy, New Jersey, United States, 08879

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