Complaint: [redacted]
I am rejecting this response because: I want my car fixed, but the claims made in the response are false. I will be there on Thursday for the repairs that happened on their lot, but let the record show that the claims they are making about my mirror not being a part of the accident and other bullet points are false. Again, everything with this company is a constant battle. I have not contacted the insurance company one to "fight" them, everything has been with this company. You cannot tell just from looking at damage what it is from, and I also have pictures at the accident site to prove what damage was from the accident. Again, I will accept the repair and rental but the claims from this company against me are false.
Sincerely,
[redacted]
Complaint: [redacted]
I am rejecting this response because: I want my car fixed, but the claims made in the response are false. I will be there on Thursday for the repairs that happened on their lot, but let the record show that the claims they are making about my mirror not being a part of the accident and other bullet points are false. Again, everything with this company is a constant battle. I have not contacted the insurance company one to "fight" them, everything has been with this company. You cannot tell just from looking at damage what it is from, and I also have pictures at the accident site to prove what damage was from the accident. Again, I will accept the repair and rental but the claims from this company against me are false.
Sincerely,
[redacted]