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NovaLush Skin

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Reviews NovaLush Skin

NovaLush Skin Reviews (5)

Please warn others of this internet "free trial" offer since the offer was not really freeThe internet offer gets your credit card information for shipping fee but then charges for $for a skin care subscriptionWhen you call the number for NovaLush anti aging cream (888) 509-the customer service line will ask if you want to cancel and keep your trial offer for a 55% discounted cost to youSo there's truly no free trial here When I called to cancel, customer representative gave me a difficult time and also did not respect my decision to cancel right away not until I had to raise my voice to get across herIt is not worth the cost since the product itself did not produce the results they had said would give After initial cancellation in March, I received another shipment and according to the representative I made the order on 4/30/which is falseI only made online order and that was in March and I made sure to cancel the subscription within daysWhen I requested for them to give me instructions so I can return the product they gave me an RAM number [redacted] to return the second shipmentThe return address was to P.OBox Santa Ana CA I received a supposedly return request email from them but the email address only showed as "Customer Service" On that email I received is where I saw that the order was made on 4/30/16, which as I stated was false I hope others will not fall into the same trapApparently this company goes by different names and product names and other complaints have been made in the internet for the same company because the product return address are all the same

After ordering a NovaLush Skin Trial and NovaLush Eye Trial from NovaLush, for which I paid the shipping ($and $5.95, respectively), I went online to see what others thought of the productI found a number of complaints and, upon reading the website terms & conditions, which are ridiculously long (https://novalushskin.com/terms.html), I realized that I inadvertently had signed up for a $90/month "membership" to NovaLushI called to cancel the order (I had to do this twice - once for each of the products I ordered) and was given the "opportunity" to keep the trial products for only half of the actual price, OR I could return the unused portion of the product (at my own expense) and then they would cancel my accountThere's nothing in the terms and conditions that says anything about having to return anything from the trial period if the consumer decides to cancel the contractAnd I certainly don't think I should have to pay for shipping to return the unused portionIt's de

Please warn others of this internet "free trial" offer since the offer was not really freeThe internet offer gets your credit card information for shipping fee but then charges for $for a skin care subscriptionWhen you call the number for NovaLush anti aging cream (888) 509-the customer service line will ask if you want to cancel and keep your trial offer for a 55% discounted cost to youSo there's truly no free trial here
When I called to cancel, customer representative gave me a difficult time and also did not respect my decision to cancel right away not until I had to raise my voice to get across herIt is not worth the cost since the product itself did not produce the results they had said would give
After initial cancellation in March, I received another shipment and according to the representative I made the order on 4/30/which is falseI only made online order and that was in March and I made sure to cancel the subscription within daysWhen I requested for them to give me instructions so I can return the product they gave me an RAM number *** to return the second shipmentThe return address was to P.OBox Santa Ana CA
I received a supposedly return request email from them but the email address only showed as "Customer Service" On that email I received is where I saw that the order was made on 4/30/16, which as I stated was false
I hope others will not fall into the same trapApparently this company goes by different names and product names and other complaints have been made in the internet for the same company because the product return address are all the same

On Feb26th , I ordered a trial offer from NovaLushSkin on line The very next day shipping charges appeared on my credit card account I didn't receive the product until March 7th which was ten days after I placed the order The ad states on their website in black and white: "This offer is for you to try our product by only paying shipping and handling of $This way you can find out if NovaLush Skin meets you expectations By placing this order with us, you agree to our full terms and conditions and the enrollment in a 10days+day shipping trail program where you will only be billed the shipping and handling amount of $ If our product is not right for you, simply call within day of your initial order to cancel your trial and owe nothing moreOtherwise, at the end of your day+day shipping trial period you will be automatically billed and your credit card will be charged the full retail price of $You will then be shipped a new day suppl

Please warn others of this internet "free trial" offer since the offer was not really free. The internet offer gets your credit card information for shipping fee but then charges for $94.90 for a skin care subscription. When you call the number for NovaLush anti aging cream (888) 509-9073 the customer service line will ask if you want to cancel and keep your trial offer for a 55% discounted cost to you. So there's truly no free trial here.
When I called to cancel, customer representative gave me a difficult time and also did not respect my decision to cancel right away not until I had to raise my voice to get across her. It is not worth the cost since the product itself did not produce the results they had said would give.
After initial cancellation in March, I received another shipment and according to the representative I made the order on 4/30/16 which is false. I only made 1 online order and that was in March and I made sure to cancel the subscription within 14 days. When I requested for them to give me instructions so I can return the product they gave me an RAM number [redacted] to return the second shipment. The return address was to P.O. Box 25380 Santa Ana CA 92799.
I received a supposedly return request email from them but the email address only showed as "Customer Service". On that email I received is where I saw that the order was made on 4/30/16, which as I stated was false.
I hope others will not fall into the same trap. Apparently this company goes by different names and product names and other complaints have been made in the internet for the same company because the product return address are all the same.

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Address: PO Box 25380, Santa Ana, California, United States, 92799

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