Novaserv

This complaint should not have been filed with our company At Novaserv, we handle the extended service plan renewal and missed opportunity sales for [redacted] *** We do not handle service and claims From the details provided, this complaint is about service & claims issues The company that handles the service & claims for [redacted] is [redacted] ( [redacted] .com) From the details provided, it also looks like the customer is already in contact with someone from [redacted] in the service/claims department as she has stated that she has had several repairs done already The customer is in contact with the correct company however this Revdex.com complaint has been filed with the wrong company We would appreciate it if the complaint was removed from our site We will forward the complaint to [redacted] to help the customer speed up the process

This complaint should not have been filed with our company.  At Novaserv, we handle the extended service plan renewal and missed opportunity sales for [redacted].  We do not handle service and claims.  From the details provided, this complaint is about service & claims...

issues.   The company that handles the service & claims for [redacted] is [redacted].com).  From the details provided, it also looks like the customer is already in contact with someone from [redacted] in the service/claims department as she has stated that she has had several repairs done already.  The customer is in contact with the correct company however this Revdex.com complaint has been filed with the wrong company.  We would appreciate it if the complaint was removed from our site.  We will forward the complaint to [redacted] to help the customer speed up the process.