Novastar Home Mortgage

Sorry for the delay, but I need to rely on other people from our Billing and Collection companies to respond as I don't have any access to patient accounts.Here is what I have learnedThe patient is correctOn 11/06/the exam was performed, the mammogram charges were billed to insurance on 11/14/2016.On 12/28/2016, the insurance posted payment and contractual adjustmentsOn 12/29/2016, [redacted] received a second notification that the insurance company had revised the amount of the paymentThe amount was adjusted twice by mistake, to the patient's account.In the progression of bills, this made its way to Americollect.As of 6/7/2017, this has all been cancelledThere is nothing on file, and the credit score of the patient will not be affected from this bill as it never made it to a report.Radiology Associates of the Fox Valley, as well as the team at [redacted] , extend apologies to the patient.Sincerely, [redacted] Practice ManagerRadiology Associates of the Fox ValleyOffice (920) 722-[redacted]