Novel Brands

Dear Revdex.com, Thank you for taking the time to
aid in serving our valued customers as well as bringing complaints to our attention. We’re writing this response to acknowledge a customers complaint regarding our selling practicesWe’ve made efforts to accommodate the customer as well as remedy our websites & how we’re displaying charges. Please continue to keep us abreast to problems so we may act quickly in catering to customer needs Sincerely, *** *** *** *** | President/CEO

Review: THE WEBSITE SAID THE ITEM WAS $10.00 PLUS $6.99 POSTAGE AND HANDLING BUT WHEN ONE CHECKS OUT, THE INVOICE STATES $13.98 P&S. I WOULD NOT HAVE PURCHASED THE ITEM FOR 23.98 IF THE TRUE P&S WOULD HAVE BEEN DISCLOSED. THEN WHEN I ATTEMPTED TO PRINT THE PAGE WHICH REFLECTED THE $6.99 P&S, IT DID NOT ALLOW IT STATING IT WAS A COPYRIGHTED PAGE. I TOOK A PICTURE OF IT WITH MY CELL PHONE.Desired Settlement: I STRONGLY FEEL THE COMPANY IS MISREPRESENTING ITS TRUE CHARGES, THE P&S IS $4.00 MORE THAN THAN THE PRODUCT ITSELF. IT IS REDICULOUS AND THE RECORDING FOR CUSTOMER SERVICE, NOT A LIVE PERSON, STATES THE ITEM WILL ARRIVE IN 2-6 WEEKS! THATS ALOT OF P&S FOR UPTO 6 WEEEKS DELIVERY TIME. I DO NOT TRUST THIS COMPANY AT ALL.

Business

Response:

Dear Revdex.com, Thank you for taking the time to aid in serving our valued customers as well as bringing complaints to our attention. We’re writing this response to acknowledge a customers complaint regarding our selling practices. We’ve made efforts to accommodate the customer as well as remedy our websites & how we’re displaying charges. Please continue to keep us abreast to problems so we may act quickly in catering to customer needs. Sincerely, [redacted] | President/CEO