Sign in

NP Kathie Bankson's

Sharing is caring! Have something to share about NP Kathie Bankson's ? Use RevDex to write a review
Reviews NP Kathie Bankson's

NP Kathie Bankson's Reviews (2)

The girl in the office who does the billing is one of the most rude and unprofessional ladies ever. My insurance company called her several times regarding my billing and tried to fix "her" billing error and she still won't let my daughter make a appointment. I can't help that she doesn't know how to bill. She has hung up on me, even though all I tried to do was help her get the billed paid. After the insurance sent out the check, she is still claiming it is NOT paid. Worst experience I have EVER had!! Many she shouldn't wait for 9 sessions to be over and then bill incorrectly.

My son had seen [redacted] a few years ago. For his employment, he is currently in need of a letter/note from her indicating he is no longer under her treatment. I left a message 2 days ago with no reply. I called again today (29 Aug 2014) and was answered by office staff. I explained the situation and was told “She doesn’t do documentation”. What??? I tried to re-explain that I wasn’t seeking historical records just that we needed a letter/note stating my son was no longer under her care. I was told the same thing “she doesn’t do documentation; it was in the paperwork you signed”. When I tried to request to leave a message for [redacted] to call me, I was hung up on. I called back and got the answering machine. When it was time to leave a message, the phone was picked up and promptly hung up again. UNBELIEVABLE to think any Dr./counsellor/health care provider or worker of any sort not “doing” or keeping some sort of documentation; really????? Add in the exceptionally rude employee in the office… Does [redacted] have an idea what her staff is doing or is the behavior promoted?

Check fields!

Write a review of NP Kathie Bankson's

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

NP Kathie Bankson's Rating

Overall satisfaction rating

Add contact information for NP Kathie Bankson's

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated