NPAS Solutions, LLC

We are in receipt of the complaint filed by [redacted] and have thoroughly reviewed this matter We apologize for any confusion or inconvenience experienced by the consumerWe request the complainant to verify the number and date the call was made as our office is unable to locate the call based on the information provided in the complaintIf the consumer needs further assistance please have them contact our office directlyThank you

We are in receipt of the complaint filed by Mr [redacted] * [redacted] and have thoroughly reviewed this matter We apologize for any confusion or inconvenience experienced by the consumerThe account in question was placed with our office on 11/20/by our client, [redacted] *** [redacted] In reviewing the consumers account and calls, on 09/12/the consumer’s wife called inThe consumer’s wife requested a settlement in which she was advised that one could not be givenThe consumer’s wife provided secondary insurance information for [redacted] Upon completion of providing insurance information the consumer’s wife wanted to pay towards the balance of the account, the consumer’s wife paid 995.70, leaving a balance of The payment of was posted to the account on 09/13/and a receipt letter was sent to the consumers address listed on the accountThe consumer continued to make payments, last payment was posted on 11/23/After full review there was not a call located agreeing to a settlement on the accountIf the consumer needs further assistance please have them contact our office directlyThank you

We are in receipt of the complaint filed by [redacted] and have thoroughly reviewed this matter.  We apologize for any confusion or inconvenience experienced by the consumer. We request the complainant to verify the number and date the call was made as our office is unable to locate the...

call based on the information provided in the complaint. If the consumer needs further assistance please have them contact our office directly. Thank you.

We are in receipt of the complaint filed by Mr. [redacted] and have thoroughly reviewed this matter.  We apologize for any confusion or inconvenience experienced by the consumer. The account in question was placed with our office on 11/20/2017 by our client, [redacted]...

[redacted]. In reviewing the consumers account and calls, on 09/12/2016 the consumer’s wife called in. The consumer’s wife requested a settlement in which she was advised that one could not be given. The consumer’s wife provided secondary insurance information for [redacted]. Upon completion of providing insurance information the consumer’s wife wanted to pay towards the balance of the account, the consumer’s wife paid 995.70, leaving a balance of 975.00. The payment of 995.70 was posted to the account on 09/13/2016 and a receipt letter was sent to the consumers address listed on the account. The consumer continued to make 25.00 payments, last payment was posted on 11/23/2016. After full review there was not a call located agreeing to a settlement on the account. If the consumer needs further assistance please have them contact our office directly. Thank you.