NRG FX STUDIOS

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowI removed the complaints from The Knot and signed the paperwork (on October 3rd) as the business asked but have not received the signed paperwork back from them As we have had issues with payment prior (suppose to be paid by July 31st prior to the business closing), I do not accept this response until I have the signed paperwork for the refund Regards, Lisa ***

Hello,This business has closed and is in the process of being worked on with lawyers, which the client was informed about in regards to refunds Communication will be sent once this has all taken place I have already emailed the Revdex.com to show the business as closed, but that hasn't
happened yet Thank you!DJ's Couture

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.Then I would request that you provide me the name of your lawyer so that we can contact themI feel it is only right that you provide more information as to why you cannot provide us a full reimbursement immediatelyNo where in your previous emails does it explain why you cannot fulfill the contract and why you cannot return the money we provided to you in the full amount stated in the contract
Regards,
Tom ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference,...

details of the offer I reviewed appear below. I removed the complaints from The Knot and signed the paperwork (on October 3rd) as the business asked but have not received the signed paperwork back from them.  As we have had issues with payment prior (suppose to be paid by July 31st prior to the business closing), I do not accept this response until I have the signed paperwork for the refund.
Regards,
Lisa [redacted]

The company is now closed and is working with this client on a resolution.  Thank you!

Unfortunately, it's in the lawyers' hands right now so until that gets resolved, nothing can move forward.  My apologies.

The business is now closed and will be contacting customer to determine when a refund will take place.