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NRM ASSOCIATES Reviews (1)

As requested, herein please find my responses to the complaints made by Ms [redacted] regarding her alleged issues at her house located at [redacted] DC, Despite [redacted] 's claims of contract breach regarding the roof; all terms andconditions set forth under the sales contract and subsequent addendum were both met and approved of by [redacted] prior to her closing on this house at [redacted] DCThis is clearly evidenced by her signature on the final addendum dated January 27, 2017, stating approval on this final addendumFurther, [redacted] was present at the house located at [redacted] DC on multiple occasions during the week prior to closing to personally inspect work being performedDespite her claims to the contrary, [redacted] had more than ample opportunity to withdraw from this purchase at any time should she object to the terms of purchase, instead, [redacted] negotiated through three (3) modifications of the home inspection addendum, after which she chose to complete the house purchase without further modification [redacted] 's home inspector provided to her a complete report on the house condition [redacted] 's home inspector's report does not state, anywhere in its body, that the roof required replacementIt did state that the roof was old and in need of repairs - which repairs were performed by my workmen through our best effortsDespite our best efforts, if there remain some additional damaged or missing roofing tiles would be amenable to review this item for further corrective actionTo the best of my knowledge, there were no known leaks in the roof and we did not experience any roof leaks during the construction period and the sales period leading up to and including closingAs regards [redacted] 's claims pertaining to a post-closing roofing estimate; hold no further obligation to make or pay for additional repair to her house, whether or not agree with [redacted] 's claim or cost of new roofingThis is clearly stated in [redacted] 's response noting post-closing dates of February 18th and March 10th as dates of alleged roofing inspections and roofing estimatesRegardless of these post-closing findings, there is no contractual obligation more than the agreed upon sales contract and approved addendum regarding this issueAs regards [redacted] 's claims of a faulty/non-functioning HVAC system; specifically the estimate provided by [redacted] by the [redacted] Company on January 23rd, it clearly states that this estimate is for "improvements and upgrades"It does not state anywhere in this estimate that the existing HVAC system is either non-functioning or faultyThe home inspection report provided by [redacted] , specifically on page c-referencing Page 12-13, states that corrective repair be made to ensure proper airflow throughout the houseThese repairs were made subsequent to this finding, and prior to closing [redacted] does not acknowledge these anywhere in her following complaints that these repairs have been made or have been reinspected by her home inspectorAgain, we agreed to and made the correction to the item/deficiency as notedAs this house, [redacted] DC, is an older property, as noted in the inspection report having been built in 1935, it is possible that the drain lines leading away from the house are at least that oldAs such, older drain lines tend to accumulate Collective grease and other elements as may have been used by the prior owners of the propertyAs agreed on, instructed my workmen, and they performed snaking on all of the main interior and exterior drain lines prior to closingAll lines were reported as running clear and without impediment at time of [redacted] 's closingTo respond directly to [redacted] 's complaint of post-closing sewage backup; she falsely claims that her plumbing contractor-Flowright-indicated this backup was - - caused by "construction debris"Flowright's own handwritten invoice/report states that this backup was caused by excessive "wipes" and toilet paperAs stated in my original response to [redacted] 's complaint on this topic - as per my emails dated January 17th and February 27th - we did not experience and sewage backups during the construction, but as agreed on, did ensure all drain lines were clear prior to her closing on February 13th.Finally, I find [redacted] 's complaints to be both unsubstantiated and, as they were made entirely post-closing, all her own responsibility as the homeowner of [redacted] DC.Sincerely,Andrew N***

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