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NSI International

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NSI International Reviews (24)

Dear [redacted] , Please note that a replacement courtesy ball was shipped to [redacted] on The [redacted] tracking # [redacted] Her estimated delivery date is 2/**Please note we offered to reimburse her $for her replacment ball but she immediately declined it because she feels that we are a scamHowever, [redacted] ***, originally ordered the Wubble ball on our Wubble web site, therefore refunds can only be issued in the same form, through a credit card paymentPlease note that credit card refunds/payments are credited within the customers account within to business days Unfortunately, she is very angry and therefore hung up the phone before her issues could be resolvedTherefore, this complaint should be noted as satisfied since company offered to resolve the issues [redacted] ###-###-####

Revdex.com: While I never received a response from the business, I did finally receive my product (although months after my check was cashed) Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] In the real world people don't have time to save sales receipts for toys This is just a reflection of the integrity of that business They really don't want to honor their obligation so they find an excuse to reject the claim I don't have the receipt they they require but I'll make sure I contact every consumer protection agency I can find and report their fraudulent marketing activities, including the [redacted] Thanks for trying[redacted] *** In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Dear [redacted] please note that [redacted] ***, Wubble ball is packed and ready to ship to herHer [redacted] tracking #: [redacted] ***Her estimated delivery time are business daysOur sincere apology to [redacted] ***, as our Customer Service dept is alittle back up right nowWe apologize also for any inconvenience that we have caused this customer and her family [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved I want to thank you for getting back with me about our replacement I would also like to apologize for my harsh e-mail At the time I was extremely frustrated that I had not received any type of response after several attempts Thank you for getting this shipped out for us and I will keep an eye on the tracking status I will advise once we have received the item Sincerely, [redacted]

Revdex.com: I have finally received the product requested in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] It should not be noted as satisfactory because I told her that I am not giving out my credit card information over the phoneI will not be forced to do soI run a small business and know that you can issue a check refund as I requested to them through email, phone communication, and through my complaint to you allThe company never returned my phone calls until I left on one of my many voicemails that I had filed a complaint with the Revdex.comShe is claiming it should be satisfactory so they can still receive a good ratingI never claimed their company was a scam but I did claim that their product has advertising [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Dear [redacted] , in reply to [redacted] complaint, please note that a package with Wubble balls were shipped to him on His [redacted] tracking #: [redacted] ***His estimated delivery time are business daysWe apologize once again for any inconvenience that we caused this customer and his family Please deem this complaint promptly replied to and satisfiedThankyou [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved I do not agree with the statement that the delay is due to dealing with a lot of toys, since they have a separate extension just for Wubble Balls It saddens me that I had to complain before getting both a phone call and email Sincerely, [redacted]

Dear Mediator, per my conversation with Ms Campbell, a refund in the FULL amount of $was issued on Please note that a letter along with her copy of a receipt was mailed to her as wellPlease inform her that she needs to check with her banking institution regarding this matterWe unfortunately, cannot give her an estimate time regarding the receipt of her fundsHowever, all funds should be received within a - business day period - NO additional refunds will be issued since we've already complied with this customer on everything that she has asked for - Please follow up [redacted] with a reply regarding this issue - [redacted] ***

Dear Mediator, please ask [redacted] ***, to provide proof of his cancelled checkOnce I receive that proof (via email) then I will have a kit shipped immediatelyDue to our office move, our mail is being delayed and therefore we apologize for any issue of delay he's experiencingThank you ** [redacted] NSI International, Inc [redacted] ###-###-####

Dear Mediator, please inform customer (***) that we sincerely apologize for the extreme delay in shipping a replacement ballThe package is ready to ship todayThe [redacted] tracking #: [redacted] ***The receipt of this package will be in business days This completes this complaint as satisfied as balls are being sent instead of - Awaiting your reply - [redacted] NSI International, Inc [redacted] ###-###-####

we need customer to email a copy of her cancelled check to us and once received then we will ship a ball OR refund your funds (NOT BOTH) Please send to [redacted] or [redacted] Thankyou

Dear [redacted] , please note that Wubble balls are packed and ready to ship to [redacted] Her [redacted] tracking # is: [redacted] ***Her estimated delivery time are business daysOur apology to [redacted] and her family for the delayed shipment [redacted] [redacted] NSI International, Inc Customer Service Mgmt ###-###-####

Revdex.com:I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I have attached the original receipt to the products, I can not be refunded because of the length of time that has past, and I believe that for my inconvenience that Wubble Bubble should refund my purchase price of the original products, and send me my replacement ballsI have also attached the money order stubs of the $processing & handing fees asked to be sent in with the yellow envelope in order for the replacement to be sent back to you, and I have also attached my receipts from my local post office of when I mailed them offI mailed off two wubble bubbles, I would like receive two refunds of what I paid for them as well as my life time guaranteed wubble bubble balls, I originally sent for and never receivedThank you! In order for the Revdex.com to appropriately process your response, you MUST answer the question above.Sincerely, [redacted] %

Dear Mediator, in response to [redacted] , complaint, his Wubble ball is packed and ready to shipHis [redacted] tracking #: [redacted] The estimated delivery time are business daysPlease note also that an extra ball and adapter were included in the boxPlease list this complaint as satisfied and closedThank you

Dear [redacted] , in reply to the above complaint, please note that refunds were issued to [redacted] on 9/ [redacted] and 10/ [redacted] to total the FULL amount of $per her request Therefore this complaint was completely satisfied If you have any further questions please feel free to contact me once againThank you

A refund for $was issues to customerHe will receive it within - business days -

Revdex.com: At this time, my complaint, ID [redacted] regarding NSI International, Inchas been resolved (By clicking "OK", your complaint will be closed as Resolved.) Sincerely, [redacted]

Dear [redacted] , in regards to the above complaint, please note that his package was shipped on Feb [redacted] by [redacted] ( [redacted] ) and delivered by the Postal Service on Feb [redacted] at 2:p.mTherefore , this complaint should be filed as satisfied and closed - Thank you [redacted] ** [redacted] ***

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