The payment history, contact notes, and resolution are under review by management to determine possible options for the member's requestThe member will be contacted by phone or in writing within days
Complaint: [redacted] I am rejecting this response because: As of this time, I have not heard from PECThey advised they'd call within days, and I have not received a phone call Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
The customer should have been contacted by the corporate office and given instructions on the rebate, there are explicit instructions on how to go about receiving a rebate, I am not sure what went wrongWe have many,many customers who receive them every month? This is not something done at the store level, however I am the store manager and will reach out to the customer directly and resolve this at my storeThis is the first I have heard of this incident [redacted] [redacted] , Store Manager [redacted]
The payment history, contact notes, and resolution are under review by management to determine possible options for the member's requestThe member will be contacted by phone or in writing within days
Complaint: [redacted] I am rejecting this response because: As of this time, I have not heard from PECThey advised they'd call within days, and I have not received a phone call Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
The customer should have been contacted by the corporate office and given instructions on the rebate, there are explicit instructions on how to go about receiving a rebate, I am not sure what went wrongWe have many,many customers who receive them every month? This is not something done at the store level, however I am the store manager and will reach out to the customer directly and resolve this at my storeThis is the first I have heard of this incident [redacted] [redacted] , Store Manager [redacted]