I paid in full for the OKC Party Bus on March 29, I scheduled the party bus for Friday, June I called and cancelled the bus reservation on June 8, within the day cancellation windowI was told that the refund would be no problem I called back one week later to follow up, and the gentleman said it should have been done, so he would check and see what happened I called him later that day, and he informed me that somehow the refund was transferred to his account, but it was being resolvedI continued to follweekly with still no resolution, but each time the gentleman sounded surprised that I had not received the refund yet and like he was trying to get it fixedOn Friday, July 14, he said he would just mail me the refundI never received anything by mail, so on Tues, August 1, I called and informed him I would be in Oklahoma City later that week and asked if we could just do the refund in person on Thursday or FridayHe said sure, and he would text me the offi
We purchased a bus from this company and the conditions of the bus were unsanitary and unsafeThe seats were falling off when hitting bumps, the speakers on the wall kept falling outThe bus did not have windows nor AC and it was degrees outsideIt did not look as if the bus had been cleaned ever! We purchased the bus for $for hours and we were not on the bus for even half that timeWe told the driver we wanted a refund due to the conditions of the vehicle and he assured us he had another bus that was in great condition and had ACSo the driver took us to a storage facility that held another bus and yet again the new bus didn’t have AC and the conditions of the interior were just as badNo one should be used nor decieved in such a mannerThe experience completely ruined my husbands birthday
I paid in full for the OKC Party Bus on March 29, I scheduled the party bus for Friday, June I called and cancelled the bus reservation on June 8, within the day cancellation windowI was told that the refund would be no problem I called back one week later to follow up, and the gentleman said it should have been done, so he would check and see what happened I called him later that day, and he informed me that somehow the refund was transferred to his account, but it was being resolvedI continued to follweekly with still no resolution, but each time the gentleman sounded surprised that I had not received the refund yet and like he was trying to get it fixedOn Friday, July 14, he said he would just mail me the refundI never received anything by mail, so on Tues, August 1, I called and informed him I would be in Oklahoma City later that week and asked if we could just do the refund in person on Thursday or FridayHe said sure, and he would text me the offi
We purchased a bus from this company and the conditions of the bus were unsanitary and unsafeThe seats were falling off when hitting bumps, the speakers on the wall kept falling outThe bus did not have windows nor AC and it was degrees outsideIt did not look as if the bus had been cleaned ever! We purchased the bus for $for hours and we were not on the bus for even half that timeWe told the driver we wanted a refund due to the conditions of the vehicle and he assured us he had another bus that was in great condition and had ACSo the driver took us to a storage facility that held another bus and yet again the new bus didn’t have AC and the conditions of the interior were just as badNo one should be used nor decieved in such a mannerThe experience completely ruined my husbands birthday