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Nutra System Direct

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Nutra System Direct Reviews (2)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint...

resolved.
Regards,
[redacted]

Review: I purchased Nutra System and was locked into a two month commitment. On my first order, two of my products were not sealed when they were delivered. When I called Nutra System, they only apologized and did not ask if I wanted replacement meals. Two days ago, I received the second shipment. When I was eating one of the meals that came in that shipment, I found a hair in the dinner. When I called Nutra System, they refused to give me any of my money back. They wanted to send me more meals instead. I ask if you go out to dinner and find a hair in your meal, would you want another meal, of course not, you want a refund. I think it is absurd that such a large company could not even provide a $10 refund which is all I was asking for.Desired Settlement: I would like a partial refund for my dissatisfaction with this product. I am not complaining about the taste, I found a hair in my meal. This is serious.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID[redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

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Description: Health & Diet Products - Retail

Address: 113 S Vine St, Fallbrook, California, United States, 92028-2925


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