RE: ID [redacted]To Whom It May Concern,ProbioSlim takes allegations of fraud and non-compliance very seriously. Inresponse to the above-referenced complaint, we have issued a refund in theamount of $74.98. Refunds usually take between 1-7 days to process through the credit card issuer. The customer...
signed up for their free trial on 02/02/2015. Attached is a screenshot of the terms when signing up for the free trial. Also, the terms and conditions are on the invoice of the initial shipment along with the next ship date. The customer was billed for their first monthly supply on 02/20/2015, in the amount of $74.98 ($69.99 plus $4.99 shipping and handling). This customer contacted ProbioSlim customer service center to cancel their account on 02/24/2015 and obtained return instructions. To date, no returns have been received by our Returns Department. On 02/26/2015, we issued the refund for the disputed amount of $74.98, as a good faith gesture to our customer. We apologize for any inconvenience this process has caused the customer. We trust that our actions satisfy both the customer and the Revdex.com and consider the issue closed. Please do not hesitate to contact us with any future inquires. Regards,ProbioSlim, LLC
Please see attached
RE: ID [redacted]To Whom It May Concern,ProbioSlim takes allegations of fraud and non-compliance very seriously. Inresponse to the above-referenced complaint, we have issued a refund in theamount of $74.98. Refunds usually take between 1-7 days to process through the credit card issuer. The customer...
signed up for their free trial on 02/02/2015. Attached is a screenshot of the terms when signing up for the free trial. Also, the terms and conditions are on the invoice of the initial shipment along with the next ship date. The customer was billed for their first monthly supply on 02/20/2015, in the amount of $74.98 ($69.99 plus $4.99 shipping and handling). This customer contacted ProbioSlim customer service center to cancel their account on 02/24/2015 and obtained return instructions. To date, no returns have been received by our Returns Department. On 02/26/2015, we issued the refund for the disputed amount of $74.98, as a good faith gesture to our customer. We apologize for any inconvenience this process has caused the customer. We trust that our actions satisfy both the customer and the Revdex.com and consider the issue closed. Please do not hesitate to contact us with any future inquires. Regards,ProbioSlim, LLC