NutriMost

There is a strick change in your diet and you have to follow the program. Also you need to pay more for your food because when you buy "better" food you will pay more. Also you have to drink special water in order for it to work better. It will work but my no means is this an easy diet to follow. Also they claim to have 24/7 doctor help but when you contact then outside of business hours no one is available. The money back offer is not money back it is to do the program again for no cost if you don't lose 20 pounds by following the program.

This is a super strict diet. You will lose weight because your body goes into ketosis but to stay in ketosis you can't eat anything except meat and veg that they approve from a list for your body scan. I would not recommend this diet. As soon as your done you gain the weight back and you can't afford to go pay for it again. You get 40 days and you can not go off this diet at all or it will not work. I went to this diet because I have a fatty liver and it was advertised this would cure it. This diet does not teach you how to eat this way and live this way. It's only good when you are on it eating mostly all protein. Not to mention it is 2000.00 for 40 days. If you do not lose the 20 lbs and want to try again you are not able to. They make notes every time you weigh in and if you eat regular food at all that takes you off diet and then you are not able to try it again as you did not follow the diet. It's terrible. Not to mention you sign your life away so that is also held over your head. I never even saw the Dr. The people you do see are all scripted for the diet. They don't care about your health just $$$$. Sure you can do it again with a 25%dicount off of another 1200.00 ridiculous. DONT waste your money there are similar diets for a lot less money. It's basically the paleo diet. 2000.00 and lost 13 lbs. ????

Review: It is very difficult to get in touch with anyone at this company. They advertise a weight loss program. I received the product and tried to call them on Monday to return it because it is too expensive. Eventually I got ahold of the office manager she told me to return the product which I did. They still charged me 25% of $1705.26. This is not a medical office but basically I was charged for nothing. They can resale the product because it is supplements. I filed a dispute with my credit card company also. I will not hear from them until the 19th of May .Desired Settlement: I would like the 25% to be credited back to my card

Business

Response:

Hello Mr. [redacted],This is in response to the complaint from [redacted] a customer withour NutriMost Weight Loss Program. Ms. [redacted] was counseled and a refundwas provided to her for the program. This refund was made to her creditcard and represents the total refund we could provide and it was inconsideration of her cancellation time frame.A scan and services including the supplements was supplied to her. Inconsideration of this and our time and supplies 25% of the total cost ofthe program was retained. Our policy is a no refund policy once a patientcompletes their agreement and takes the supplies with them.The refund receipts of the monies returned to Ms. [redacted] are attached.Her Revdex.com complaint is a month after we provided this refund. Her creditcard dispute was not successful.If you have another questions on this customer, please let me know.Regards,[redacted]NutriMost Doctor's LLC###-###-####

Consumer

Response:

Sent from my iPadMy complaint number is [redacted]. Nutrimost received all of the supplements back so they could have been resold. I hope no else gets charged $600 for nothing. I understand if they charge a small consultation fee but they should not be allowed to charge such a ridiculous amount especially when the supplements were returned to them unopened.

This program by Dr. Ray has been a miracle for me!! I've lived on Prilosac,Pepsid, THE LITTLE PURPLE PILL, Aciphex, Rolaids, Tums, etc., for stomach problems for the past 30+ years...having been on this Body By God, Nutrimost Program, I HAVEN'T had ANY of these meds for 15 MONTHS!!! I'm off ALL my bio-identical hormones, cortisol, and thryroid meds..Dr. Ray worked with me and answered every text ( I sent A LOT) I wrote...this man is a genius! My body responded to the supplements very well and I did lose the weight I wanted, plus some..my main concern starting the program was to feel better and get toxins out of my body; losing the weight was a bonus!!!

I have had great results from doing the NutriMost program. I have lost 63 pounds, 58 pounds of that was fat due to excessive amount of fat around my heart. Dec. 22, 2015 will be 1 year and I am still maintaining. If it wasn't for this program, I would still be on 10 medications, 7 of them were blood pressure medications. My cardiologist has taken me off of all my medications and a CPAP machine. My primary care physician, cardiologist, and my celiac disease doctor all recommends this program.

Review: I started the weight loss program on or about March 24, 2014.. I started having some problems with the low calorie weight loss program. (500 calories per day) I started experiencing dizziness and was light headed. I called Dr [redacted] and he suggested I lower the mg on the diabetic medication?? First of all they know your medical history but obviously are not concerned given that answer. The company offers a "guaranteed" weight loss of 20-40 lbs in 40 days. ( I lost 14 lbs) If you do not meet the weight loss goal you are supposed to repeat the program. I have been sending text messages and emails to Dr R** (his preference) I have tried approximately 10-15 since April 20 to reach him he ignores my text messages and emails. At a cost of almost [redacted] $1700.00 [redacted] to participate in the program he is now having to assume the cost and by NOT responding I guess he figures his clients will just get frustrated and go away. If your going to offer a *GUARANTEE* stand behind it !!! The program is very misleading and needs to be explained in more detail. I can not do the program due to medical issues. And furthermore I would never go back to his practice because of the way he treats his customers.Desired Settlement: I would like to be refunded the full price of the program.

Business

Response:

Hello Mr [redacted]Attached is the agreement of [redacted] prior to her enrollment in theNutriMost program.Her complaint seems to be related to paragraphs found on page 3 and 4 ofthe agreement she signed in March 2014. The sections below in quotationmarks."You are urged and advised to seek the advice of a physician beforebeginning any weight loss effort or regimen. This information is not meantto replace the advice of any physician. Do not rely upon any informationto replace consultations or advice received by qualified healthprofessionals regarding your own specific situation. Any informationprovided by NutriMost, LLC, our doctors or staff should NEVER be construedas medical advice. You agree to not hold NutriMost, LLC, our doctors orDr. Raymond W[redacted] responsible for any health related issues as aresult of taking this protocol.If you have any question in your mind regarding any lingering healthconcern, you should seek medical assistance. If you are not satisfied withthe advice being rendered by your current physician, you always have theright to obtain another medical opinion.Additionally, if you are on medications, such as for high blood pressures,cancer and/or diabetes, or other health condition, you agree to bemonitored regularly by your physician because some medications may requireadjustment during the protocol as a natural side effect resulting fromweight loss with this program.We are here to assist you with the program and answer any questions thatmay come up during the program which is why we not only give you theoffice number but we also include the doctors personal email and even hismobile phone number for texting purposes.Due to the nature of our system and products, once you commit and leavethe office with your kit, all sales are final. No refunds or returns willbe given, even if the products (s) are unopened. In the event that youhave questions or specific needs in regards to the program, the doctorand or his assistants will address them accordingly. We thank you for yourtrust and confidence. Our goal is to get your body as healthy as possibleand help you reach your desired weight loss goal as effectively aspossiblewithout the use of dangerous drugs or surgery. Or system is time tested,and the patients that gain the greatest benefit are the ones that followthe program with little to no deviation."We counsel each and every customer in this way. In addition, the Guaranteeis also listed for review before signing.Do to the length in program and the positive results, it was the customerschoice to discontinue due to other medical conditions as stated in theircorrespondence. The Guarantee is below:"I am GUARANTEED at least 20 pounds of weight loss by the end of theprogram. Ifl do not lose at least 20 pounds and I kept all myappointments and I kept my diary and followed the system and did not cheatand could show that.. Then I will be put back on the program at absolutelyno cost to me."This is not a Money Back Guarantee. We have however in recent versions ofour patient agreement clarified our Guarantee more and we are in theprogress of ensuring it appears in all advertising material and is madeavailable upon sale for review. Guarantee language for customers has beenupdated to:"NutriMost 20 Lb. Weight Loss Guarantee. The Plan is time tested, andCustomers that gain the greatest benefit are the ones that follow the Planwith little to no deviation. NutriMost guarantees that each Customer willlose at least 20 pounds of weight by the end of the Plan. If Customerdoes not lose at least 20 pounds, then, at the discretion of NutriMost,the Customer’s plan will either be extended for up to 20 days or Customerwill be put back on the Plan at absolutely no cost to Customer to reach aminimum of 20 pounds weight loss or fat loss. Our guarantee is quitesimple we guarantee that you will reach 20 lbs of fat loss or weight lossand we will stick with you until this result is achieved. The Guarantee isfor immediate extension of your program no “break “in program can be made.This is not a money back guarantee, program refunds are not possibleshould you use or elect to not use the guarantee."We intend for this clarification to make it clear to customers and toresolve any question that it is a Money Back Guarantee.Ms. [redacted] was informed of our refund policy and the guarantee and didnot wish to continue in the program this is why we did not refund her.Should you have any additional questions, please let me know.Thank you,[redacted]NutriMost Doctor's LLC###-###-####

Review: On September 27, I had an appointment with Dr. [redacted] regarding his advertised weight loss program. Prior to this appointment, I filled out a form listing all of the medications I take for hypertension, including a diuretic. I then met with Dr. [redacted]i and was given a brief overview of the program without specific details. Based on the reviews he provided (specifically, recommendations from a doctor specializing in liver disorders), I agreed to participate. I was given a few minutes to read the agreement, the text of which indicated that there would be no refund after I left the office. I interpreted that to mean that the supplements could not be returned. I was not given a copy of the agreement.I began the program on September 30 and followed all instructions. On October 4, after I took the evening supplements, I began to have significant irregular heartbeats. I stopped the supplements immediately and by the next day, the irregularity resolved. I took no further supplements and have had no problems since. On October 7, I saw Dr. [redacted] who attributed the irregularity to an electrolyte abnormality, and seemed surprised when I told him I take a diuretic. He told me that he could "fix" this and that I should stop the diuretic. When I told him that I would check with my physician and would not take any additional supplements, he stormed out of the exam room.I called his office on 10/8 requesting a refund and was told by Tina that there were no refunds. Although the total cost($1535.45)is substantial and, I assume, is for services and product. I am willing to pay for the supplements but I received minimal services and am requesting a partial refund. Subsequent calls have not been returned. I understand "Buyer beware";however, I believe this to be unethical practice that needs to be stopped.Desired Settlement: I request a full refund minus the cost of one office visit, program materials, supplements, and a bottle of pink sea salt. I expect this charge to be no more than $400. Therefore, I am requesting a refund of $1135.45

Business

Response:

Hello Mr. [redacted],This is complaint 3 sent and attached is the documentation for thiscomplaint. In the letter written by Ms. [redacted] she states that sheunderstood there were no refunds once she started the program, but shefelt this was the supplements only. However, if you review page 4,paragraph 3 of the attached agreement signed by Ms. [redacted] it clearlystates it is for the system and products. Ms. [redacted] was also informedof this by phone as indicated in her original complaint letter. Inaddition paragraph 1 of page 4 in the agreement also states that she isaware and agrees to be monitored by her prescribing physician for othermedications she is taking due to changes that may be brought about by theweight loss.We want to be clear that Dr. R** is a Chiropractor and as such does notprescribe or recommend changes in any medication a patient may be taking.Customers are counseled on this prior to the program and this isreinforced with the paragraph found on page 4, paragraph 1, at the timethe agreement is signed. Customers are referred to their prescribingphysician for medication changes. We do not believe this is a review areaof the Revdex.com, but we do wish the Revdex.com to know our actions and the counselingwe would provide to patients in this area.Ms. [redacted] did not receive a refund as this is our stated policy and wasincluded in the agreement signed by her at the time of her enrollment.Please see this agreement attached.Please let me know if any additional information is required.[redacted]NutriMost Doctor's, LLC[redacted]

Review: This company was a complete mislead from the first consultation and pitch to sign up for an over $2,000.00 product and program. After that, they issued me a person that was called my "coach" who had barely done the program herself, (this is not about her - not her fault) but Dr. B[redacted] was never available for questions, I had dialogue with a computer every morning, but when I had questions, there were continual people to get back to me. Product did not work being that there was no instruction other than a girl who tried to read the book to me and without any personality or personable relation regarding this product. A script was read and there was absolutely NO CUSTOMER ASSISTANCE in understanding this program. They take your money and then you are left on your own. I think that this company is very misleading and for the price, you would expect much better help and assistance throughout this program. They make you sign something that you can not get your money back, which I did, I want my money back indeed and will NEVER recommend this product or office or system even though it makes sense, the people are less to be desired and this is the biggest RIPOFF EVER! the people there are not helpful; at all and do not know what customer service is all aboutDesired Settlement: COMPLETE REFUND -- for them to create a system that assists people for this very expensive so called weight loss program.

Business

Response:

This complaint has been listed to the Corporate Office location for NutriMost in Pittsburgh, PA, from a Patient in California. We would be happy to assist the patient and to investigate their complaint further. We cannot issue or guarantee a program refund of a specific Franchise location, but we are willing to assist with any issues that may have affected their experience. We encourage any one who need assistance of any type to write to our offices via email to [redacted]

Review: On March 27,2014 I had a appointment at the North Hills location of The Nutrimost Ultimate Fat Loss System, I;m not sure but I think the sales rep was named [redacted]..she used a hand scanner to determine my analysis of my weight problem. After that she determined how many of pills I would have to take along with the diet at a cost of $1,661.40. I paidfor the program on a credit card. She had a client waiting for her and after she went over all with me hustled me out of the office into the hallway where I had to put the package of pills etc. on the floor to put my coat on. When I arrived home after thinking about all that was said I decided that this was not for me ( i.e I had a heart attack in Jan. and had 2 stents instered).I called the number given to me and was told I could not cancel because when you sign with a Doctor it is not refundable...So realizing that I had no choice I started the program...Well I have had trouble sleeping at night when I take the pills..also I would have thought that someone would have called me to see how I was coming along with it especially after paying that price..no one has contacted me since then.I also was told not to call Dr. [redacted] as he does not like it to e-mail him or text him..After 14 days on the program I have run out of 2 kinds of the pills.so I contacted the office today 4/13 and was told that you do not have to continue taking the pills for weight loss and that no where in the info that is given does it mention this. I have had a terrible feeling that I have been taken advantage of and this is not a healthy way for me to loss..no breakfast and 500 to 800 calories a day...I do not have a problem paying for the product that I have used however the rest of the cost is still a mystery to me..What have I payed for.....Thank you for your time in this matter I feel this program is a scam and a high price to pay for one....[redacted]Desired Settlement: The cost that I acquired minus the cost of the pills,etc.

Business

Response:

Dear Ms. PalmerI am writing about a case# [redacted] received from our customer [redacted].Review of our records show that Ms. [redacted] first received a Body Composition Analysis on 9/12/2013. As stated in her complaint, she did then have another BCA on March 27, 2014 and on this date she did pay for the program as stated.We do have concerns that Ms. [redacted] did not follow-up with visits. NutriMost does provide NIVA, a virtual assistant that provides support for customers during the program, and Dr. Ray does allow and encourage patients to email or text.The NutriMost agreement signed by Ms. [redacted] in 2014, states that all sales were final and that no refund was possible after her supplies and services were provided, Ms. [redacted] did sign this agreement (see attached). We are open to further discussion with Ms. [redacted] regarding her complaint and she may write to [redacted] and we will ensure she receives a review of her record for consideration.Thank you for review of this information.Julia H[redacted]NutriMost Doctors, LLC

I have struggled with my weight for 26 years. I was never able to lose. This program gave me my life back. I followed it to a T. I no longer snore, or have restless leg syndrome, I now have normal periods at age 46. I have lost 60 pounds in 5 months. My legs and feet no longer hurt after a 10 hour restaurant work shift. Most people who are bad mouthing this plan have not done it. I am a true testimony that this way of losing weight is the best. Everything they told me that would happen...happened.... and then some. Thank you DR [redacted] for discovering this weight loss plan... you have changed my life! I now eat a very clean diet and a productive life. God bless

Excellent program. Great results. Very pleased.

So far this has changed my life. Feel 10 years younger! Great support!!