Nutrition Dynamics

From: *** *** ***] Sent: Thursday, February 12, 11:AM To:*** Subject: Complaint #*** The above complaint was transferred from Revdex.com of Metropolitan Houston to you (BB of Central, Coastal, SW TX & the Permian Basin) on 2/9/This is to notify you
that the issue has been resolved by having received the product we ordered, as outlined belowI ordered only one bottle of the product (see case file) on 10/27/and never received any product until I left a message with Nutrition Dynamics (the last message of many that were never answered) that I was (and did) definitely reporting them to the Revdex.com because of repeated lack of response and lack of shipment(1) On Tues Feb we received two separate shipments via UPS Ground (not one shipment by U.Smail as I was previously told by Nutrition Dynamics/***); each shipment contained one bottle of the ordered Cape Aloe mg. The two packages were obviously shipped on the same date (2/4/15) as they arrived via the same date (2/10/15)(2) One shipment arrived with a Douglas Laboratories Invoice enclosed showing Douglas apparently sold bottle of the product to Nutrition Dynamics; requisition date 10/27/15; order #*** dated 2/9/(3) The other arrived with a Douglas Laboratories Invoice enclosed showing Douglas apparently sold bottle of the product to Nutrition Dynamics; requisition date 2/4/15; order #*** dated 2/9/(4) Both packages were actually shipped from *** *** ***, *** *** *** *** ** ***Documentation of the case and the shipments is enclosed below via two pdf attachments and copy/paste of the two shipment labelsThank you for your assistance** ***/** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
For your information—Retailer has come through with sending me product ordered.I am satisfied with resolution of this...

transaction.Thank you for your help.Regards, 
[redacted]

Complaint: [redacted]
I am rejecting this response because:Company did not ship product. Is non-responsive to email.Can only get voicemail on customer support line.
Regards,
[redacted]

Hello-We emailed and phoned [redacted] advising his order should deliver next week as it was on back order for a few daysShould he or you have any further questions or concerns feel free to contact usThank you[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]