I believe this customer has my company confused with another business. Please see my explanation following that I sent as an email to this person. I have not heard back from [redacted] as of yet.
[redacted]...
[redacted],
I am the owner and operator of Nutrition Solutions in [redacted] SC. I received contact by the upstate Revdex.com about your complain with my company and request for refund. I do not recall doing business with you at any point. I have checked all my client records and cannot locate your file by name. And your complaint as stated to the Revdex.com does not seem to line up with what my company does/offer. Either does the fact that you are located in Florida. My only place of business is in SC.
In the past, we have had customers confuse us with a company that sells diet products online and charges their accounts autodraft for $89.97. This is NOT us. They use a address of [redacted], SC but our not located here. Their company name is [redacted] Nutrition. Maybe this is related to that??
Please contact me to discuss more if you feel that I am incorrect with my thought that this is not us. And please confirm with the Revdex.com that we are not the company in which the complaint is with. I would really appreciate that.
My cell phone number below is the best way to reach me. Thank you,
[redacted]
Program Director, Nutrition Solutions
864.[redacted] office
864.[redacted] mobile
www.nutritionsolutionsonline.com
They sell what is called a Lifetime membership for 300-400 dollars. However there is a clause in the contract that say's if you don't go there for three months it's cancelled?
Then it's not a lifetime contract and the selling of this is deceptive.
I believe this customer has my company confused with another business. Please see my explanation following that I sent as an email to this person. I have not heard back from [redacted] as of yet.
[redacted]...
[redacted],
I am the owner and operator of Nutrition Solutions in [redacted] SC. I received contact by the upstate Revdex.com about your complain with my company and request for refund. I do not recall doing business with you at any point. I have checked all my client records and cannot locate your file by name. And your complaint as stated to the Revdex.com does not seem to line up with what my company does/offer. Either does the fact that you are located in Florida. My only place of business is in SC.
In the past, we have had customers confuse us with a company that sells diet products online and charges their accounts autodraft for $89.97. This is NOT us. They use a address of [redacted], SC but our not located here. Their company name is [redacted] Nutrition. Maybe this is related to that??
Please contact me to discuss more if you feel that I am incorrect with my thought that this is not us. And please confirm with the Revdex.com that we are not the company in which the complaint is with. I would really appreciate that.
My cell phone number below is the best way to reach me. Thank you,
[redacted]
Program Director, Nutrition Solutions
864.[redacted] office
864.[redacted] mobile
www.nutritionsolutionsonline.com
They sell what is called a Lifetime membership for 300-400 dollars. However there is a clause in the contract that say's if you don't go there for three months it's cancelled?
Then it's not a lifetime contract and the selling of this is deceptive.