Nuvair Inc.

Hose cut to a customer’s specifications is usually
non-refundable. We apologize if this was not properly...

communicated to the
customer. We will gladly refund the $20.

Review: I called over to Nuvair looking for a hose to repair my air compressor , after talking to craig the sales manager, he said he could help me.and had the part I needed. so I drove to Nuvair to speak and s pick up my parts , once craig showed me the part , I told him that the parts he had would not work and that I would like my money back , craig proceeded to say " Too Bad I already cut the hose " so I said I cant use that and want my money back , that will not work for me and he walked away and said " Too Bad " No where is there a sign that says " No refunds " or " All sales Final " I handed him back the parts and he left with the parts and my money ..Desired Settlement: 20.00 for parts

Business

Response:

Hose cut to a customer’s specifications is usually

non-refundable. We apologize if this was not properly communicated to the

customer. We will gladly refund the $20.