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NY Camera and Electronics

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NY Camera and Electronics Reviews (7)

Revdex.com:At this time, I have not been contacted by NY Camera and Electronics regarding complaint ID [redacted] .Sincerely, [redacted]

RevDex.com: At this time, I have not been contacted by NY Camera and Electronics regarding complaint ID [redacted] . Sincerely, [redacted] ***

Revdex.com:
At this time, I have not been contacted by NY Camera and Electronics regarding complaint ID [redacted].
Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by NY Camera and Electronics regarding complaint ID [redacted].Sincerely,[redacted]

Review: I tried to purchase an $89 from NY Camera & Electronics on September [redacted]. The clerk took my travel card and processed the transaction below the counter top. I was suspicious. He did not ask me for a signature or a PIN number. He said the transaction was complete but would not give me a receipt. After asking several times he finally gave me the "Sale Docket" stating he had deducted $509.54 from my account. He tried to tell me this was the camera I picked out but it was very clear we only wanted to spend $89. I asked for a refund. He said he couldn't process a refund because the card center had closed.( It was 3.20 pm in the afternoon.) He then said he didn't have authorization and we should come back tomorrow. After arguing with the clerk for an hour he finally agreed to to give me a credit but not a full credit. His offer was to give me a credit for $291.79. He would then sell me another camera for $217.75. He gave me a camera and processed a refund(offline) for $291.79. He told me the refund was a manual transaction and would be in my account the next day. At this time my refund has not been received.Desired Settlement: Store should not be allowed to process sales with credit, debit or travel cards

Review: We went in to buy a media card. We had one we'd be using and showed it to him and asked if he had one we could buy. He sold us a $450 card that was not for our video camera and said that it would work for sure. We brought it back 10 minutes later and he said that it's tough luck for us, no refunds.

You cannot have a No Refunds policy on faulty or misrepresented merchandise. They have the media card that they originally sold us and we want our money back.Desired Settlement: We want our money back.

Consumer

Response:

At this time, I have not been contacted by NY Camera and Electronics regarding complaint ID [redacted].Sincerely,[redacted]

Review: I bought a portable charger and was not told I needed other pieces to go with it. I was not given packaging or instructions. Feel I was taken advantage of due to my age (77 year old female). When I tried to return it the next day, they would not give me a refund. When I said I would give them a bad review, they said give us two bad reviews. They are located near [redacted] at a spot where people needing something electronic go in and unless you are technical, they take advantage of you. I was certainly overcharged for this item. It is an IWalk charger supreme 2600 and I paid $65.00 with tax. [redacted] sells the same thing for $26.00.Desired Settlement: I would like a refund and will send this back to them upon receiving a refund. Wouldn't trust them to give me a refund after I returned it. Looked on [redacted] and saw many negative reviews. This establishment should be closed. Places like this give New York a bad name.

Consumer

Response:

At this time, I have not been contacted by NY Camera and Electronics regarding complaint ID [redacted].

Sincerely,

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Description: PHOTOGRAPHIC EQUIPMENT & SUPPLIES-RETAIL

Address: 494 8th Avenue, New York, New York, United States, 10001


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