NY Tung Ren Tang

Please note that the customer walked in with the product and demanded a refund without providing a receiptOur store policy which is clearly posted in the store and on the receipt states "No Refund or Store Credit Exchanges only within days with receiptSince the customer had no receipt we were unable to honor the returnAs we are a retail store we are only able to forward any complaints regarding the quality of the products we carry to their respective manufacturers

Please note that the customer walked in with the product and demanded a refund without providing a receiptOur store policy which is clearly posted in the store and on the receipt states "No Refund or Store Credit Exchanges only within days with receiptSince the customer had no receipt we were
unable to honor the returnAs we are a retail store we are only able to forward any complaints regarding the quality of the products we carry to their respective manufacturers

Please note that the customer walked in with the product and demanded a refund without providing a receipt. Our store policy which is clearly posted in the store and on the receipt states "No Refund...

or Store Credit Exchanges only within 7 days with receipt. Since the customer had no receipt we were unable to honor the return. As we are a retail store we are only able to forward any complaints regarding the quality of the products we carry to their respective manufacturers.

Review: Please take actions and wipe out fake products in this store. here my story:I just bought some medicines that were exported from Hongkong' japnese "[redacted] medicine for my [redacted]. they were all fake. how could I know it? first they don't have sealed package for the battle. secondly, they don't have lot number and identification of product. thirdly, the instruction book sated that it can cure effectively more then 95% of patients and I found couples of low quality capsules, which I suspected that something wrong here. Then, I made a test according to online anti-counterfeit measures. The result showed that all the ingredients are made of flour instead of the combo of different kinds of herbal medicines like the instructions showed the components. The real ones' color according the online instructions is light-yellow, but those are white. the real ones' ingredients taste like a little sweet, but those ones taste nothing like flour. At same time I asked my friends taste those ingredients, they all said those capsules are made of flour not made of herbal medicines like the instruction book showed. The next day I went there to return those fake medicines. but the staffs rudely treated me like I was a bad guy there as I told them that I did't get the receipt. they put all the responsibilities on the supplier.even though the staff who suggested me bought this product told them I truly got there and bought those medicines, they just shouted at me and asked me out of the store when I reminded of they to check out the surveillance cameras if they didn't trust my story. afterwards, I asked the FDA and New York pharmacy center for help, but they can't handle my case. Because this store isn't regular pharmacy and those are Chinese medicines. The police officer show this way for me. that's why complained here. I ask for help here. please give a warning, a call, or a letter to this store to ask them to remove all the fake medicines off the store. Don't let those opportunists distort the market.Desired Settlement: to avoid those Chinese opportunists transfer legal loopholes. I hope Revdex.com can make a team to check out those Chinese drugstore, punished some illegal store which sell health care medicines and Chinese medicines to keep the market heath and cut off the growth of speculation in the medicine market. even just give them an warning, it can clean the market. I don't wanna more people buy those fake medicines.

Business

Response:

Please note that the customer walked in with the product and demanded a refund without providing a receipt. Our store policy which is clearly posted in the store and on the receipt states "No Refund or Store Credit Exchanges only within 7 days with receipt. Since the customer had no receipt we were unable to honor the return. As we are a retail store we are only able to forward any complaints regarding the quality of the products we carry to their respective manufacturers.