NYC Career Express Inc.

UNFORTUNATELY DUE TO SOME MIXUPS WITH MR*** EMAIL ADDRESS THERE WAS SOME MISSED COMMUNICATION WITH HIMI SPOKE TO MR*** PRIOR TO SENDING THIS REPLYEVERYTHING WAS EXPLAINED TO HIM AND HE HAS CONFIRMED ATTENDANCE IN OUR NEXT NJ SORA TRAINING CLASS WHICH IS SCHEDULED FOR JULY &
JULY 6, YOU CAN CONTACT MR*** TO CONFIRM THIS.THANK YOU,

Complaint: ***
I am rejecting this response because:
Regards,
*** *** Dear Madam, Sir! Than let me tell You somethingClearlyWhat made me upset is first: You took the $from me and told AFTER that I will owe You with another $240!!!! This is one thing that pissed me off since it is unethicalYou advertised on Backpage Your serviceYou contacted me and said " Our service fee is $deposit" But You failed telling me the FULL COST of YOUR SERVICE RIGHT AT THE FRONT!!!! Second Your Mixer course consist of pages! drink recipesTHAT IS IT!! This is not Mixer course!!! If You go the New York Bartending School that takes two consecutive weeks to complete and New York State Certified!!! THAT IS A MIXER COURSEYour is not!!!!! The New York Bartending School" s Certified Mixer Course has hours compulsory training!! HOURS!!! And not pages with Bar Drink recipes only!!! Yes, this is the difference between a quality training that is approved and certified by the Sate and a scam!!Third: That is true that I wrote You an e-mailAnd I said: I am willing to forget the incident because I though probably it is better if We sit down and reach an agreement, in the civilized way! I CAME UP WITH AN OFFER to left the incident behind! I did a step toward an agreement that would have been "You give me a job and deliver what You promised...all right....and I pay the rest of the money even I do not still think it was direct and fair way of how You informed me about the total cost of Your service. And *** asked me to send more people if I canAnd I would have done this as well since right now some of my friends and colleagues who return from vacation from Their country ask me through Social Media if I know reliable source of employment opportunitiesIndependently what happened I thought of sending Them to the companyProbably I would have told the Reps of the Careerexpress to pay more attention the way how You handle those who I send to YouBut You know what: You are right it is not worth doing business with YouBased on how You treat first time clientsAnd what money You ask for an ridiculous pages paper scam You call Bar Mixer Course! Any way I am sending my information on the Refund Form that You sent me yesterday and give my money backDo not worry I will not come to YouUnethical companies are better to be avoidedJust I will inform my friends there is one company who They are better not to go to a company unless if They want to be disappointed and be treated in unfair wayBut the Internet will be a great tool as well.?

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,

FIRST LET ME EXPLAIN THE COMPLETE SITUATION THAT *** *** FAILED TO TELL YOUHE DID ENROLL IN A MIXOLOGY HOME STUDY COURSE WHICH THE COST IS $*** *** PAID THE DEPOSIT OF $WITH THE UNDERSTANDING THAT WHEN HE PAID THE BALANCE HE WOULD BE GIVEN THE STUDY MATERIAL AND UPON HIS
COMPLETION OF THE STUDYING, HE WOULD NEED TO PASS AN EXAM IN ORDER TO RECEIVE HIS CERTIFICATE OF COMPLETIONSINCE HE DID NOT PAY HIS BALANCE, HE WAS NOT GIVEN THE MATERIAL AND OF COURSE HE WAS NOT ISSUED A CERTIFICATE OF COMPLETION. SECOND, HE INFORMED US THAT HE COULD NOT PAY THE BALANCE SO WE EXPLAINED TO HIM THAT WE COULD APPLY HIS DEPOSIT TO HELP HIM FIND EMPLOYMENT IN THE FOOD SERVICE INDUSTRY SINCE HE HAD PRIOR EXPERIENCE IN THAT FIELDHE AGREED TO THIS AND WE SENT HIM TO A LOCATION FOR AN INTERVIEWUNFORTUNATELY HE DID NOT GET IMMEDIATELY HIRED.HE THEN RETURNED TO THE OFFICE MAKING A COMMOTION AND DEMANDING HIS MONEY BACKTHE ORIGINAL AGREEMENT CLEARLY STATES OUR REFUND POLICYWE OFFERED TO SEND HIM TO ANOTHER LOCATION BUT HE REFUSED AND STATED THAT HE DID NOT WANT TO USE OUR SERVICES ANYMOREWHEN HE WAS IN OUR OFFICE MAKING A COMMOTION, HE CAUSED TWO OTHER PERSPECTIVE CLIENTS TO LEAVENOW HE SEND US AN EMAIL THREATENING TO GO TO SMALL CLAIMS COURT IF WE DO NOT REFUND HIS ORIGINAL $PLUS AN ADDITIONAL $FOR TRAVEL EXPENSESHE IS NOT ELIGIBLE FOR ANY REFUND AS WE HAVE PROVIDED ALL SERVICES HE CONTRACTED FOR

Complaint: ***
I am rejecting this response because:
Dear Madam, Sir!Than let me tell You somethingI DID NOT THRETAEN ANYBODY!!!! I am not Mobster or Criminal or Mafia Boss to threaten others or take the justice into my handsI do what I am doing in the legal way ask for help from all sources I can until I get my money back What I said and this is true-"I will go to the Police and contact to Consumer Affairs and Revdex.com to ask for justiceOn the Backpage advertisement the company does not
tells about the TOTAL FEE of its serviceAnd when I went to Their office They took my $and THAN told me that I will owe ANOTHER $240!! They did not tell at the front!! This is unethical and disgusting way of making the client pay!!And that is true: I will not stop if I do not get justiceToday I have been at the Manhattan Consumer Affairs and get additional help of where to go In Jersey City to find helpAlso I got the address and phone number of the Jersey City Governor's legal consultant and I will contact Him and let Him know what a dishonest, white-color thieves are working legally who steal unsuspicious client's moneyIt is a same!!! And I am not going back?! Should I ask help again from that company, which ripped me off??!! That company which provides information and does not disclose the total fee of Their service and holds it back until They could make the client pay the initial fee?! I am going to contact the Jersey City Governor's office and the Department of Consumer Affairs but if it is not enough I will go to the media and share my experience
Regards,
*** ***

Complaint: ***
I am rejecting this response because:THERE WAS NO SERVICE PROVIDED*** *** WAS JUST SENT TO A LOCATION TO APPLY LIKE ANY OTHER PERSON WOULD HE DOES NOT HAVE THE NEED TO PAY $HE WAS LIED TO BECAUSE HE WAS TOLD THAT IF HE PAID THE DEPOSIT HE WOULD TAKE THE TEST AND GET CERTIFIED WHEN HE WENT BACK THE SECOND TIME READY TO TAKE THE TEST HE WAS TOLD OTHERWISE THAT HE NEEDED TO PAY THE REST OF THE MONEY THATS WHERE THE MISLEADING STARTED HE WAS TOLD TO COME BACK A THIRD TIME TO TALK TO ANOTHER PERSON AND NO WANTED TO TAKE RESPOSIBILITY OR KNEW WHERE THE MONEY WENTTHEY DID NOT EVEN KNOW THE LAST NAME OF THE OWNER OR PERSON THAT TOOK THE MONEY FROM MR SAMUEL HE WAS GIVEN DIFFERENT NUMBERS TO REACH HIM AND WHEN MRSEBASTIAN RODRIGEZ THATS SUPPOSILLY THE OWNER OF THE AGENCY WHEN YOU CALL HIM HE HANGS UP THE PHONE I HAVE SEEN MORE PEOPLE BEING LIED TO THERE IS PEOPLE THAT HAVE PAID MORE MONEY AND HAVE BEEN WAITING FOR EVEN LONGER TIME THAT I HAVEITS NOT FAIR BECAUSE THEY ARE TAKING THEIR MONEY AND PLAYING WITH THEIR LIFES I HAVE PERSONS THAT ARE IN THE SAME SITTUATION THAT I HAVE CONTACTED AND IM SURE THERE IS MORE BECAUSE EVERYTIME I WENT I SAW SOMEONE UPSET OR HAVING A PROBLEM WE ARE ALSO GOING TO REQUEST A INVESTIGATION ON THIS COMPANY AND FIGURE IT OUT HOW THEY TRULLY WORK AND HOW MANY PEOPLE THEY HAVE SCAMEDTHEY ARE MISSLEADING PEOPLEMR SEBASTIAN RODRIGEZ TOLD MR RABADAN THAT AFTER PAYING THE DEPOSIT AND TAKING THE TEST IN DAYS AND GETTING CERTIFIED HE WOULD BE WORKING RIGHT AWAY HE EVEN TOLD MR RABADAN THAT HE COULD PAY THE BALANCE WHENEVER HE WAS READY TOFOR THESE REASON THE RIGHT TO GET THE MONEY BACK IS JUSTIFIED BECAUSE FROM THE BEGINING HE NEVER FOLLOW TROUGH WITH WHAT HE SAID AND NEVER ANSWER OR APPEARED AGAIN SO THEY ARE SCAMERS AND IN THE OFFICE THEY DONT WANNA GIVE ANY INFORMATION ABOUT HIM I HAVE VIDEOS TO PROVE THIS INFORMATION AND I ALSO HAVE OTHER PEOPLE THAT ARE IN THE SAME SITTUATION
Regards,
*** ***

ONCE AGAIN *** *** DOES NOT WANT TO UNDERSTAND THE AGREEMENT HE MADEWHEN IT WAS MADE KNOWN TO US BY HIM THAT HE COULD NOT PAY THE BALANCE, WE OFFERED TO HELP HIM FIND EMPLOYMENT AND THEN WHEN HE COULD AFFORD IT, PAY THE BALANCE, TAKE THE COURSE AND RECEIVE HIS CERTIFICATEUPON HIS COMPLETION OF THE COURSE WE WOULD HAVE THEN ASSIST HIM IN FINDING EMPLOYMENT AS A BARTENDER. THIS AGREEMENT WAS ACTUALLY WRITTEN ON HIS ORIGINAL ENROLLMENT AGREEMENT AND HE AGREED TO IT.AFTER HE DID NOT GET EMPLOYED BY THE FIRST PLACE WE SENT HIM TO....HE BASICALLY DECIDED ON HIS OWN THAT HE DID NOT WANT TO HONOR THE AGREEMENTWHEN HE RETURNED TO OUR OFFICE AND SAID HE DID NOT GET THE JOB, WE OFFERED TO SEND HIM TO ANOTHER SITE, HE DID NOT WANT TO GOWE HAVE TRIED AND OFFERED TO ASSIST HIM BUT HE HAS REFUSED ALL OFFERSHOW IS THIS A "SCAM"? HE REFUSES TO ACCEPT ANY SOLUTION BASED ON A SINGLE DENIAL OF A JOB OFFERIS IT UNCOMMON FOR PEOPLE TO NOT GET HIRED AT THE FIRST PLACE THEY APPLY TO? DOES EVERY PERSON GOING ON A JOB INTERVIEW GET HIRED IMMEDIATELY? WE HAVE TRIED TO ASSIST HIM BUT HE REFUSES ANY ADDITIONAL ASSISTANCE AND HE DOES NOT WANT TO PUT IN THE EFFORTWE CAN NOT CONTROL WHY A COMPANY MAY OR MAY NOT DECIDE TO HIRE SOMEONEWE ALSO CAN NOT CONTROL HOW A JOB SEEKER MAY ACT OR SPEAK WHEN ON AN INTERVIEWTHE ORIGINAL SITE WE SENT *** *** TO HAS ALREADY HIRED OTHER CANDIDATES THAT WE SENT THEM.PERHAPS IT IS HIS ATTITUDE THAT PREVENTED HIM FROM GETTING HIREDUNFORTUNATELY NOT EVERY PERSON IS EMPLOYABLE AT THE FIRST SHOTSOME TIMES IT TAKES A LITTLE TIME AND EFFORT TO FIND THE RIGHT FIT.IN CLOSING, WE HAVE SUPPLIED ALL AGREED SERVICES AND EVEN MADE SPECIAL ACCOMMODATIONS FOR HIM BUT HE REFUSES TO EXERT THE EFFORT IN ORDER TO GET EMPLOYED

[redacted] HAS NOT TOLD YOU THE WHOLE STORY. YES HE DID ENROLL WITH OUR COMPANY FOR CERTAIN SERVICES, WHICH BY THE WAY HE HAS RECEIVED. HE WAS TOLD TO GO TO A CERTAIN JOB SITE ON A PARTICULAR DAY TO SPEAK SPECIFICALLY WITH THE MANAGER OF SAID SITE. INSTEAD [redacted] DECIDED TO GO TO THE SITE A DAY...

EARLIER (WHICH BY THE WAY THE MANAGER WAS NOT WORKING THAT DAY WHICH IS WHY [redacted] WAS TOLD TO GO THE FOLLOWING DAY) AND HE SPOKE TO A WORKER NOT THE MANAGER. HOW DO WE KNOW THIS? BECAUSE THE MANAGER, THE PERSON [redacted] WAS SUPPOSED TO TALK TO CALLED US THE FOLLOWING DAY AND TOLD US HIS WORKER MENTIONED THAT SOMEONE CAME TO SEE HIM THE PREVIOUS DAY. UNFORTUNATELY THE WORKER THAT [redacted] SPOKE TO TOLD HIM THAT THERE WERE NO OPEN POSITIONS (THE WORKER OF COURSE WAS NOT IN A POSITION TO TELL THIS TYPE OF INFORMATION TO ANYONE, PERHAPS HE SAID IT TO PROTECT HIS JOB?) [redacted] OF COURSE WAS CONFUSED AND AGITATED. WHEN [redacted] CAME TO OUR OFFICE THE FOLLOWING DAY, WE TRIED TO EXPLAIN THIAS FACT TO HIM AND ASKED HIM WHY DID HE GO TO THE SITE A DAY EARLIER THAN INSTRUCTED? HE HAD NO ANSWER. HE WAS THEN TOLD TO GO BACK TO THE SITE TO SPEAK TO THE MANAGER BUT [redacted] DID NOT WANT TO DO THIS. AT THIS POINT [redacted] WAS CAUSING A COMMOTION IN OUR OFFICE AND DID NOT WANT TO UNDERSTAND THAT HE HAD TO SPEAK TO THE MANAGER, NOT A WORKER. HE ALSO DID NOT WANT TO GO BACK THERE FOR WHATEVER REASON AND DID NOT WANT TO MAKE ANY OTHER ATTEMPT TO LET US CONTINUE TO ASSIST HIM. HE THEN THREATENED OUR MANAGER AND STORMED OUT OF THE OFFICE. I ATTEMPTED TO CALL HIM A FEW MINUTES AFTER HE LEFT THE OFFICE AS TO TRY TO EXPLAIN TO HIM WHAT HAPPENED AND TO TRY TO ASSIST HIM FURTHER BUT HE WANTED NO PART OF IT AND SAID HE WAS CONTACTING THE POLICE.IN CLOSING, WE PROVIDED HIM WITH THE SERVICES HE PAID FOR, DUE TO A MISTAKE ON [redacted] PART WHICH WAS TOTALLY FIXABLE, WE COULD HAVE AND TRIED TO TO ASSIST HIM BUT HE DID NOT WANT TO UNDERSTAND THAT HE WAS AT FAULT. HE ASSUMED THAT WHATEVER THE WORKER TOLD HIM WAS FACT AND [redacted] DID NOT WANT TO UNDERSTAND THAT THE WORKER HAD NO AUTHORITY OR BEARING ON WHO THE SITE MANAGER HIRES.IF YOU ASK [redacted] TO SHOW YOU HIS ENROLLMENT AGREEMENT, YOU WILL SEE THAT OUR POLICIES ARE CLEARLY STATED ON IT. YOU WILL ALSO SEE THAT HE SIGNED AND INITIALED IT IN SEVERAL PLACES. [redacted] WAS WELL AWARE OF THE POLICIES AND PROCEDURES.IF [redacted] WISHES TO RETURN TO OUR OFFICE AND LET US ASSIST HIM, OUR COMPANY WILL BE MORE THAN WILLING TO ASSIST HIM. OUR COMPANY WILL NOT REFUND SOMEBODY THAT HAS NOT ONLY RECEIVED THE SERVICES THEY PAID FOR BUT EXPECTS A REFUND DUE TO THEIR OWN MISTAKES AND UNWILLINGNESS TO UNDERSTAND WHAT HAPPENED.

Complaint: [redacted]
I am rejecting this response because:
Thank You for Your fast response. I am sending You an information as attachment with this response e-mail. This is what the Revdex.com send me right after I filled the complain. Here is the point: This Employment Agency is a total rip off! And I do not understand that in New York State how is it possible that this kind of dishonest, unethical companies exist. Do not get me wrong: It is not Your fault!!You have nothing to do with Them. They took the initial deposit of $160 and told AFTER ONLY that I owe more with $240!! What I want from the Revdex.com to call Them and tell Them that either They send my money back right away or the consequences of Their behavior and the way They treat unsuspected clients is against the law!!! Because They promised the Revdex.com to give me are fund when the Revdex.com contacted Them and investigated my complain but more than a month passed and They did not send me anything!!! And the Revdex.com closed the case. I do not want to go to the Government's office or the Media and tell that the Revdex.com did not help me enough and closed its eyes on this disgusting company that ripps others off. I just want justice!! Thank You very much!!!
Regards,
[redacted]  Here is the point: This Employment Agency is a total rip off! And I do not understand that in New York State how is it possible that this kind of dishonest, unethical companies exist. Do not get me wrong: It is not Your fault!!You have nothing to do with Them. They took the initial deposit of $160 and told AFTER ONLY that I owe more with $240!! What I want from the Revdex.com to call Them and tell Them that either They send my money back right away or the consequences of Their behavior and the way They treat unsuspected clients is against the law!!! Because They promised the Revdex.com to give me are fund when the Revdex.com contacted Them and investigated my complain but more than a month passed and They did not send me anything!!! And the Revdex.com closed the case. I do not want to go to the Government's office or the Media and tell that the Revdex.com did not help me enough and closed its eyes on this disgusting company that ripps others off. I just want justice!! Thank You very much!!! Sincerely Yours: Laszlo Kovacs

thank you for the notification. this is the first time that management has heard of this problem. unfortunately, with the client trying to contact mr. [redacted] only, who is an independent representative, management has no knowledge of the situation. the client needs to conme to the office, with all...

original paperwork and speak to management. but even then there is no guarantee of a refund as our refund policy is clearly stated on our enrollment agreement in which the client was given to review before any money changed hands. if management AGREES TO REFUND HIS PAYMENT THEN HE WILL HAVE TO FILL OUT A REFUND REQUEST FORM AND FOLLOW OUR COMPANY PROCEDURE.

First, I do not recall saying or implying in my original reply that [redacted] was any type of mobster, criminal, mafia, etc. As before, [redacted] speaks before he thinks. Did he ever show you a copy of his enrollment agreement? The enrollment agreement clearly states what he enrolled in, the entire cost of the program, what he initially paid, his balance due and all of our company's policies. The enrollment is also clearly signed by [redacted] after he was not only explained the procedure but given ample opportunity to review the enrollment agreement prior to him submitting any payment.Second, I will repeat, [redacted] did not follow the procedure we told him and decided on his own to do it his way. When his way did not pan out, he returned to our office and tried to put the blame on us. Upon him being offered to not only return to the original location but to be sent to a different location, he refused and that is when he began to make threats of legal action, etc. Third, I can forward the Revdex.com an email that [redacted] sent us shortly after offering to drop the complaint if we would service him further. After initial discussion with the management of the company, it was decided to cease doing any business with [redacted] and to refund him his money even though our enrollment agreement clearly states that there are NO REFUNDS.[redacted] is NOT the type of client that not only do we not want to do business with, but also NOT the type of person that we want to recommend for employment with any of the many locations that we deal with.[redacted] has been instructed to complete and return our Refund Request Form via email and if/when he does, it will be processed as per our policy which is all refund requests will be processed within 14 business days and the refunded amount will be mailed to him. I can also foward you a copy of the email I sent him informing him of such.Thank you,[redacted]NYC Career Express[redacted]