NYC Rich Limo

Revdex.com:At this time, I have not been contacted by NYC Rich Limo regarding complaint ID ***.Sincerely,*** ***

Review: BACK IN DECEMBER 2014 I CONTACTED NYCRICHLIMOS AND BOOKED A 10 SEETER LIMO TO PICK ME UP FROM JFK AIRPORT AND TAKE ME TO THE [redacted]. I ALSO BOOKED A RETURN JOURNEY FOR [redacted] MAY. THE CARP PICKED ME UP ON [redacted] MAY, AS PLANNED. IT FAILED TO PICK ME UP ON THE [redacted]. I DID NOT REALISE AT THE TIME THAT MY PHONE WOULD NOT WORK OUTSIDE THE UNITED KINGDOM. IT HAD GONE INTO WHATS KNOWN AS AIRPLANE MODE, SO NO ONE COULD CONTACT ME. WHEN I RANG THE LIMO COMPANY ON THE [redacted], TO CHECK WHAT TIME THEY WOULD BE PICKING ME UP, THEY SAID I'D ONLY BOOKED A ONE WAY JOURNEY BUT THEY WOULD SEND A CAR ANYWAY AND TO MEET THEM OUTSIDE THE [redacted]. MY FRIEND AND I WAITED OUTSIDE AND SOMEONE CAME ALONG. WE WENT AROUND THE CORNER, TO WHERE THE CAR WAS PARKED, THE VALET GOT OUR SUITCASES IN THE CAR. NEXT THING, THE DRIVER SAYS THAT MY CARD HAS BEEN DECLINED. I SPOKE TO [redacted] ON THE PHONE AND ASKED WHY I WAS BEING CHARGED. SHE SAID MY CARD WAS DECLINED. I SAID I'D BOOKED FOR A TWO WAY TRIP. SHE PUT THE PHONE DOWN ON ME. I HAD TO GET A TAXI COSTING $68 TO THE AIRPORT. WHEN HOME I CHECKED MY EMAILS. THERE WAS ONE SAYING THAT AS WE COULD NOT CONTACT YOU, WE CANCELLED YOUR CAR. SHE IS DENYING THIS. I ALSO FOUND MINE GIVING HER DETAILS OF WHEN I WAS LEAVING THE HOTEL AND IT SAYS I HAD AN EXTENSION IN MY ROOM UNTIL 2PM, AS MY FLIGHT WASN'T UNTIL 7.30PM. SHE IS REFUSING TO GIVE ME A PARTIAL REFUND AND THE MONEY FOR THE TAXIDesired Settlement: AS I PAID $169, I WOULD LIKE HALF OF THAT BACK, AS THE CONTRACT WAS NOT FULFILLED. ALSO I WOULD LIKE THE $68 BACK FOR THE TAXI. I THINK SHE SHOULD ALSO PAY SOMETHING THE THE STRESS AND INCONVENIENCE SHE CAUSED MY FRIEND AND I.

Consumer

Response:

At this time, I have not been contacted by NYC Rich Limo regarding complaint ID [redacted].Sincerely,[redacted]