NYLingerie

The "owner", [redacted] , to this company provides horrible service I've been there before, last year during the Summer, less than a year ago and purchased tires I recently went over, inserted into the tire that was at the time blocking there air from exiting I asked to get a plug but I wanted done from the inside [redacted] and a worker proceeded to explain that because the nail was too close to the edge of the tire, they could not proceed with a plug because "the plug wouldn't hold He then said, I would need another tire I cautiously then said, "are you sure you're not just trying to get me to buy another tire and asked if I could get a discount for another since it's been less than a year He stood quiet, I said, "fine, change me the tire for 40" They proceeded with the job and when [redacted] went to charged me he said, "50" I've mentioned to him if he was going to charge me full price I'd have gone elsewhere He claimed he did not hear me say but then proceeded to say he would have charged me "much less" but because I "didn't trust him and my attitude" he's going to charge me full price Needless to say the whole time he stated when I asked them to show me what they were talking about regarding the plug "because I'm a woman and know nothing about tires" I'm disgusted by him, would absolutely never go back

Hi ***, Thank you for writing about your order, kindly be advised your order was indeed shipped and is scheduled to be delivered tomorrow 09/ [redacted] to your address.The reason the order was refunded was because we had technical issues to upload the tracking numbers for many orders including your order, we did not get an insured date when it will upload so not to upset our customers we have refunded the orders in full, giving you the comfort and secure feeling that we won't keep your money without confirming the order with tracking.As you can see the status was updated, you can decide to keep the order if you want to resubmit payment.My humble apologies for the inconvenience that may have occurredThanks for your understandingEliNYL

The "owner", *** ***, to this company provides horrible service I've been there before, last year during the Summer, less than a year ago and purchased tires I recently went over, inserted into the tire that was at the time blocking there air from exiting I asked to get a plug but I wanted done from the inside *** and a worker proceeded to explain that because the nail was too close to the edge of the tire, they could not proceed with a plug because "the plug wouldn't hold He then said, I would need another tire I cautiously then said, "are you sure you're not just trying to get me to buy another tire and asked if I could get a discount for another since it's been less than a year He stood quiet, I said, "fine, change me the tire for 40" They proceeded with the job and when *** went to charged me he said, "50" I've mentioned to him if he was going to charge me full price I'd have gone elsewhere He claimed he did not hear me say but then proceeded to say he would have charged me "much less" but because I "didn't trust him and my attitude" he's going to charge me full price Needless to say the whole time he stated when I asked them to show me what they were talking about regarding the plug "because I'm a woman and know nothing about tires" I'm disgusted by him, would absolutely never go back

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Regarding order  [redacted] Order placed on 10/**/16 First item -TB74P5-2-3 Assorted- shipped on 10/**/16 Second item -5EL80PT-2T-3T-Assorted_Prints- shipped 11/**/16 Last item -5EL801T-2T-3T-Assorted- not shipped yet, offering to refund.   Please see attached a copy of the order. ...

Thank you Eli NYL -- NY Lingerie Customer Support

New York Revdex.com,   I could not find a way from the Revdex.com site to reply to the message you sent me regarding this complaint so I'm using my normal email system.   I wanted to let you know that I have not received any notification via email from NYLingerie stating that they have removed my online...

account, however, as of 4-*-2017 I can no longer login with the account I had originally established.  They did not notify me via email that they had done this (as I requested in my Revdex.com complaint) and apparently they have not notified the New York Revdex.com either since I have not heard back from you, but the account has apparently been removed.   Thank you for your assistance in sending my Revdex.com complaint on to NYLingerie for resolution.  I am considering this complaint, [redacted], closed since they have removed my account from their online database.   
[redacted]

Hi There,Allow me to humbly apologize for the error occurred in your order, I see you have been in contact with us by phone already, I want to ensure you that the missing item from your order is on its way and will be delivered to your address on Wednesday 08/**. I apologize for the wrong timing...

posted on our web page for Friday hours, it's being updated today. Thanks for your understanding and patience. We appreciate your business. Thanks for shopping with us,  [redacted]NYL

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

well, the issue is resolved, I guess, unless I receive the item ordered.  Yesterday I received an email confirmation that my payment had been refunded and the order canceed, and the refund showed up in my bank account this morning.  So obviously this business is having trouble with it's entire system, one hand doesn't know what the other is doing.  I sure hope the item is not delivered because then I'll have to send it back or something....
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Hi [redacted],Allow me to humbly apologize for the delay and error occurred in your order we have technical issues uploading tracking, we changed software and it crashed.   kindly be advised your order is in process tracking will follow in another email as soon we will...

able to retrieve them. My apologies for the delay. I refunding your order, and please return the package as soon it will be delivered. Kindly find the link below to obtain a prepaid mailing label for the return and make sure to use RMA #[redacted].[redacted]My apologies. Thanks for shopping with us. EliNYL

Hi [redacted], Thank you for writing about your order, kindly be advised your order was indeed shipped and is scheduled to be delivered tomorrow 09/** to your address.The reason the order was refunded was because we had technical issues to upload the tracking numbers for many orders including your order, we did not get an insured date when it will upload so not to upset our customers we have refunded the orders in full, giving you the comfort and secure feeling that we won't keep your money without confirming the order with tracking.As you can see the status was updated, you can decide to keep the order if you want to resubmit payment.My humble apologies for the inconvenience that may have occurred. Thanks for your understanding. EliNYL

I ordered an item from [redacted] marketplace from them in Sept 2014. Now in Nov 2015 they are spamming me about a sale on the same item. The emails contain no unsubscribe button and are unacceptable from the can-spam act.