Nyxology.com

everything went great I love the customer servicei look forward to working with yall

Dear [redacted] ,We have instructed our collection agency to stop the collection activity against [redacted] She should not get any more letters from themOur policy is to keep happy customers who would be a good marketing tool for uswe do not charge anyone who feels unhappy about our services.Please apologize to [redacted] for us.we thank you very much for working with us.Sincerely,manjeet j***

Dear [redacted] ,Even though we have the paperwork that [redacted] signed, it does us no good to keep a unhappy customerWe have instructed our collection agency to stop the collection.This should settle [redacted] ***'s complaintPlease convey our decision to her.Thank You,Sincerely,manjeet j***

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

From: MANJEET J***< [redacted] @ [redacted] .com>Date: Sat, Jun 18, at 9:AMDear [redacted] ,I have been thinking about [redacted] complaint for the past few days and am wondering the reason she wants the refundWe called her the day after we provided her the service and she was very happy Even though we have worked on her computer and fixed the problem, an unhappy client does not help our companyOur happy clients do our marketing by spreading positive things about our companyObviously, [redacted] being an unhappy client, will not do thatI have decided to send her a check for $that she paidHope, that will make her happy and she gets the desired outcome.Please speak with her and find out if that is the resolution she is looking forOnce we refund her money, we will not be obligated to take care of her computer problems in future.Hoping to hear from you soon.Sincerely,manjeet j***

excellant job, very professional, would recommend it to my friends and familySilvio and Michael helped me alot

The Technicians are very knowledgeable and professional They explain fully the issues encountered with the computer and what they do to correct the problems We were so pleased with their courteous service that we had a PC and laptop serviced this week We certainly recommend this company with friends and family When a difficult issues arises they bump the service to a higher level technician immediately and aim to fix the issues quickly Extremely pleased with their service

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

From: MANJEET J***Date: Wed, Jun 1, at 12:PMDear *** ***,*** *** had a problem with her computer on 5/2/She called a Techsupport coto take care of it.We then received a call from this company to take care
of the problemI guess they were too busy or something.It is very common to forward work to other companiesWe have never advertised anywhere other than our website.Before we did any work, we told *** *** that there is a charge of $and she agreed to it. There is an attachment with all the paperworkexplaining the charges.I am sure she has record of the calls that she received and I can assure you that our number will not be thereWe start working with the clientsonly when they call us. We have never called anyone in 2+ years that we have in business for.$check that we received was authorized by her and sent to us thru a processing company that independently verifies all transactionsand they then process the checks.We do not take any money from anyoneOur processor *** ** *** verifies and sends us the checkIn fact, we never touch any checkas the check is sent directly to our bank(* * *** )who then deposits it in our account.I am attaching all the paperwork that shows *** *** authorizing us to debit her accountI am not sure as to why she is complaining.Please let me know if I need to provide any other document.Look forward to a complete resolution of this complaint.Take Care,sincerely,manjeet j***NYX TECHNOLOGIES, LLCNAVAHO DR.ALEXANDRIA, VA.22312###-###-####

It was a good experience with this companyNot only they fixed my issues but also taught me some valuable information

Dear *** ***,We have instructed our collection agency to stop the collection activity against *** ** ***She should not get any more letters from themOur policy is to keep happy customers who would be a good marketing tool for uswe do not charge anyone who feels unhappy about our
services.Please apologize to *** *** for us.we thank you very much for working with us.Sincerely,manjeet j***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

[A...

default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

From: MANJEET J[redacted]<[redacted]@[redacted].com>Date: Sat, Jun 18, 2016 at 9:20 AMDear [redacted],I have been thinking about [redacted] complaint for the past few days and am wondering the reason she wants the refund. We called her the day after we provided her the service and she was very happy.  Even though we have worked on her computer and fixed the problem, an unhappy client does not help our company. Our happy clients do our marketing by spreading positive things about our company. Obviously, [redacted] being an unhappy client, will not do that. I have decided to send her a check for $149.95 that she paid. Hope, that will make her happy and she gets the desired outcome.Please speak with her and find out if that is the resolution she is looking for. Once we refund her money, we will not be obligated to take care of her computer problems  in future.Hoping to hear from you soon.Sincerely,manjeet j[redacted]

Dear [redacted],Even though we have the paperwork that [redacted] signed, it does us no good to keep a unhappy customer. We have instructed our collection agency to stop the collection.This should settle [redacted]'s complaint. Please convey our decision to her.Thank You,Sincerely,manjeet j[redacted]

excellent work...

execllent..

everything went great I love the customer service.
I look forward to working with yall .

outstanding Dave was wonderful and verrrrrry helpful