Dear Mr. [redacted],First let me thank you for being a customer of Jetz and let me also apologize for the damage you sustained to your vehicle. This situation clearly did not have the rewarding outcome we strive for every day at Jetz.I had a conversation with our Assistant Manager [redacted] Dietrich who...
initially handled this issue with you. [redacted] confirmed there was damage to your car and also confirmed he asked you to send an email to Jetz through our website JetzRewards.com. I just reviewed all emails sent to JetzRewards.com since Feb 7 and I do not see any from you. Not sure what happened there. Mr. [redacted], on behalf of all of us at Jetz we would like to turn a bad situation into a more rewarding one. We are happy to pay for the buffing to your car and will offer you a car wash card with 5 Platinum Washes (retail value $60) to help offset you troubles. Please contact me directly at ###-###-#### so I can make arrangements with the store staff to resolve this issue.Thank you in advance for your understanding, [redacted]www.KnoBob.com
Dear Mr. [redacted],First let me thank you for being a customer of Jetz and let me also apologize for the damage you sustained to your vehicle. This situation clearly did not have the rewarding outcome we strive for every day at Jetz.I had a conversation with our Assistant Manager [redacted] Dietrich who...
initially handled this issue with you. [redacted] confirmed there was damage to your car and also confirmed he asked you to send an email to Jetz through our website JetzRewards.com. I just reviewed all emails sent to JetzRewards.com since Feb 7 and I do not see any from you. Not sure what happened there. Mr. [redacted], on behalf of all of us at Jetz we would like to turn a bad situation into a more rewarding one. We are happy to pay for the buffing to your car and will offer you a car wash card with 5 Platinum Washes (retail value $60) to help offset you troubles. Please contact me directly at ###-###-#### so I can make arrangements with the store staff to resolve this issue.Thank you in advance for your understanding, [redacted]www.KnoBob.com