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Review: Earlier this year (May 24th, 2013) an order was placed with Jess [redacted] totaling $3,483.78, which was paid for in two installments through PayPalSince the second payment was delayed until July 15th, I was initially notified that some items in my order were used to fill other orders and that this would delay total shipment for one weekBy August 27th, Mr[redacted] indicated that Omnis shipping department was still having difficulties providing me with all of the components of my orderAt this point, I wrote that partial shipment would be preferred since I had no guarantees other items would go missing in the time it took to replace the first onesMr[redacted] assured me a shipment would be sent the next day.I wrote back requesting a Tracking Noand received no answer until September 7thThe USPS Priority Mail Tracking Noprovided showed the package had been sent back to Omni Optical Products because of a confusion regarding my companys shipping addressOnce again, Mr[redacted] assured me the delivery would be achieved by September 9th.One week later I had received an incomplete shipment (September 16th) and wrote immediately to Ms[redacted] from Omnis Export Department requesting information on the missing prisms in my orderThis time, I was told to wait until September 27th as Omni was getting ready to fabricate its latest lot and this process was done very few times a year.I received no communication on behalf of Omnis Sales, Export or Shipping Departments until October 15th, when Mr[redacted] wrote the remaining items would ship a few days laterAfter repeated attempts to reach Mr[redacted], we finally coincided on November 19th when I was assured I would have the entire order by the next weekI finally received a package from Omni Optical Products on December 4thOnly two units of five which were paid for, July 15th, Not only was the order still incomplete today, after nearly six months, the package came with an invoice with a due balance of 827.45.Desired Settlement: I want my merchandise to be deliveredThe reaming three (3) Degree Prisms Assy; [redacted] (Item No[redacted]) ASAP

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Description: Multi-Level Selling Companies

Address: Fullerton, California, United States, 92835


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