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O P auto repair

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O P auto repair Reviews (1)

Review: I took my car to o.p auto repair to have a leaky water pump repaired, we asked him everything we needed to get to have it done properly he only told us the water pump and some 50/50. he reapired my car, when I picked it up the shop was closing and I started my car and it sounded like a lawn mower, this was a fri, I took the car back that sat they were closed, I called back on mon because over the weekend my car kept trying to shut off, and I never had that prob before, on mon I called and took the car back to the shop, he heard it before I pulled in and told me to bring it back on wend and he would fix it, tues afternoon, my engeine blew up on the way from work. he said that it was the timing belt which he neglected to tell us would need to be changed as well. me and mr. charlie [redacted] went back and fourth for a couple of days meanwhile I am out of a vehicle and he offered to give me a 91 toyota corolla with a bad axle for my car, I declined , he said he didnt have anything else to offer us, and then preceeded to try to make a deal, which I also declined, he ultimately agreed to pay for the engeine and do the repairs. that was about 3 weeks ago and my car hasnt been moved. he keeps telling me oh just a fewmore days and he has told me that 3 diffrent times, and that my car would be ready in a few more days. I called on oct 2,2012 and asked again when could I expect my car to be ready he said this weekend. I asked him where he ordered my engiene from he told me [redacted]. I called [redacted] they said no one has even inquired about a engiene in the last 3 weeks. my husband called and spoke with mr. [redacted] and he told mmy husband there was a misunderstanding that he had ordered from[redacted]. I also called [redacted], and they siad that he came in on oct 2nd trying to purchuse a engiene and that they didnt have one. mr. [redacted] has not tried to compensate me for the time that I havent had a vehicle, and pretty much could careless, and I think its very unprofessional.him and his wife are very rude and unempath.Desired Settlement: I would like my engiene repaired professionally, or the kelly blue book of my vehicle given to me if he doesnt want to fix his mistakes. I just need a vehicle for me and my husband to get back and fourth to work, because we have had to call out of work because the lack of a vehicle cause by mr. [redacted] neglagence.



To whom it may concern, the matter with [redacted] has been settled with O.P. Auto Repair Shop. Thanks Ow[redacted]



Spoke w/ consumer, the complaint has been resolved Regards, [redacted]

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Address: 1601 Shenandoah Ave, Roanoke, Virginia, United States, 24017


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