O S U Federal Credit Union

***DOCUMENT ATTACHED***
August 22, 2016Revdex.com Station Dr Ste 222DuPont, WA 98327RE: Case # ***/*** *** ***Oregon State Credit Union has received the Revdex.com complaint filed by *** *** ***As a financial institution, we maintain strict
policies and controls to assure that member information is not shared with any unaffiliated third partyAs a result, we are unable to address the specific items that relate directly with any individual member's information.In a general context, Oregon State Credit Union's philosophy is to create financial solutions to make lives betterWe work diligently to inform and assist individual members who are experiencing challenges, while at the same time balancing the needs of the entire membershipIt is ultimately the responsibility of every member to track and maintain the status of their accountAs a financial institution we are bound to report information to credit agencies accurately If there are extenuating circumstances related to reported information, consumers have the right to provide the credit reporting agency with an explanation which would be reflected on the credit report.As a member-owned financial cooperative, we strive for excellence in the service we provide to our membersIt is our goal to provide education and to assist members to achieve financial success and well-being.Sincerely, Debra R***Vice President Financial Services