I explained to the customer that that we really need to install a leaching galley to absorb the water and to divert it properlyThe cost was an additional $and he wanted to just replace the drain and pipes which I explained your going to run into problems if it's not done correctly
I'm going to contact him again and see if we can resolve thisI can't install a new leaching galley for free and that needs to be doneI try my best to avoid things like this
I did respondI'll go through my emails to make sureI'm will to meet him and discuss the problems about the drain and get it resolved Thank you very much *** OBrien Paving Inc
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***
The truth is that the contractor quoted $for the professional installation of drain, and I paid full priceNow the drain has problems, however the contractor did not come back to fix it, although they promised many times to fix the problems
Regards,
*** ***
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***It is disappointing! Last message from the Business was “I'm will to meet him and discuss the problems about the drain and get it resolved”, and I was waitingHowever, no any contact and nothing happened just like before. Like this case, the business sent message to say “will meet and discuss…”, but did nothingThe Revdex.com system options are simply “Accept” or “refuse”“Accept” looks like the problem got solved, but not really“refuse” would also not be a good option against such proposal “will contact” from the business The problem is not solved. Regards,
*** ***
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***
No any contact from the business
Regards,
*** ***
At this point I'm willing to help him out so we can put a end to itI'll send him a email and see if he wants me to fix the drain to no cost to him as long as I'm not buying a new drain and I'm just using his existing drain Thank you for reaching out to meHave a good day
I explained to the customer that that we really need to install a leaching galley to absorb the water and to divert it properlyThe cost was an additional $and he wanted to just replace the drain and pipes which I explained your going to run into problems if it's not done correctly
I'm going to contact him again and see if we can resolve thisI can't install a new leaching galley for free and that needs to be doneI try my best to avoid things like this
I did respondI'll go through my emails to make sureI'm will to meet him and discuss the problems about the drain and get it resolved Thank you very much *** OBrien Paving Inc
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***
The truth is that the contractor quoted $for the professional installation of drain, and I paid full priceNow the drain has problems, however the contractor did not come back to fix it, although they promised many times to fix the problems
Regards,
*** ***
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***It is disappointing! Last message from the Business was “I'm will to meet him and discuss the problems about the drain and get it resolved”, and I was waitingHowever, no any contact and nothing happened just like before. Like this case, the business sent message to say “will meet and discuss…”, but did nothingThe Revdex.com system options are simply “Accept” or “refuse”“Accept” looks like the problem got solved, but not really“refuse” would also not be a good option against such proposal “will contact” from the business The problem is not solved. Regards,
*** ***
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***
No any contact from the business
Regards,
*** ***
At this point I'm willing to help him out so we can put a end to itI'll send him a email and see if he wants me to fix the drain to no cost to him as long as I'm not buying a new drain and I'm just using his existing drain Thank you for reaching out to meHave a good day