O'Connor & Associates

In response to Mr. S [redacted] s reply to the BBB, I would first like to point out several areas of that letter that I feel need to be clarified, corrected, or justified. First, let me start by pointing out to Mr. S [redacted] that the last statement in his letter regarding "the students being adults, and the tenants, and that I have no legal attachment to this complaint" is incorrect in several ways. If I am not mistaken, I believe that when the students first signed for the apartment, I also had to sign an agreement/contract stating that I would be responsible for my daughters portion of the rent should she not be capable of acquiring the monies to pay it. Also, if Mr. S [redacted] were to review the checks that were sent to him for the rent, they were written and debited from mine and my wife's checking account, and lastly, and evidently something Mr. S [redacted] was not made aware of was, that per request of the BBB we faxed a written statement to them signed by my daughter allowing me to file this complaint on her behalf. Secondly, not that I want to seem like I am rambling, and since Mr.S [redacted] mentioned it in his letter, I want to comment on the the wonderful opening remarks he made regarding the overall condition of this townhouse/apartment. Those remarks in my opinion are slightly exaggerated especially if one is to see this apartment in person. Several examples are, on the inside of the apartment the beautiful interior doors (raised panel pine) and trim (tulip poplar) he speaks of are all painted either a transparent blue or white color and none of the wood can be seen. Just enough paint to cover the wood lightly. As per prepping and repairing the apartment in May and June for the next school year renters, when the ladies moved in the fridge didn't work(needed a new one) and only two of the stove burners worked, and this never got repaired. As per the outside, both porches on this apartment are in sad need of paint and repairs. The paint on the houses horizontal wood siding is so old and dried that it is literally peeling off, with the porches having the same issue. Have some good pictures of this. Looks to have been many-many years since the outside of this place has been given some attention. Some minimal painting on the top front of the house was started the last semester the girls were there, but never progressed further. With that being said, and to get back to the initial complaint. After reading Mr. S [redacted] s rebuttal, I want to clarify that the bedroom in question that needed the supposed repairs, was not my daughter's bedroom. But, as previously stated in my initial complaint, both of the young ladies were seniors and knew not to use nails or push pins, and both used sticky tack to put up any pictures or posters on the walls or doors, thus making the excessive wall and door repairs in this room still hard to believe. The last point that I would again like to make, and one that I feel is most important regarding this whole issue is that if Mr. S [redacted] would have returned my wife's and my daughters calls like they requested, and spoke to one, or both of them about the issues, we would have never had to get the BBB involved. But that never happened, so that is why the complaint was made. Hopefully after all of this is resolved, Mr. S [redacted] will learn that if he takes care of his business as he should, communicates with the students and/or the parents by returning their calls quickly, and address the issues in question, then maybe he won't have these types of issues arise again in the future where the BBB has to get involved on the parents and students behalf. I would like to end by saying that this will be my last correspondence with Mr. S [redacted] regarding this issue. The reason that I say this is that he states in his letter that he already repaired the issues that he found to be a problem. With that being done, it is now the students word against his regarding several of these issues, and as I see it, they don't have any other recourse but to accept what they have been given by Mr. S [redacted] as a reimbursement of their security deposit. As per my daughters reimbursement, we will accept the initial $51.00 that was sent, and the extra $50.00 sent to her on June 17th from Mr. S [redacted] as a partial reimbursement for the mattress issue. Mr. S [redacted] can discuss any other issues regarding withdrawing the complaint further with the BBB. The decision will be theirs to do as they feel. Respectfully ---- [redacted]

In response to MrS***s reply to the Revdex.com, I would first like to point out several areas of that letter that I feel need to be clarified, corrected, or justified
First, let me start by pointing out to MrS*** that the last statement in his letter regarding "the students being adults, and the tenants, and that I have no legal attachment to this complaint" is incorrect in several waysIf I am not mistaken, I believe that when the students first signed for the apartment, I also had to sign an agreement/contract stating that I would be responsible for my daughters portion of the rent should she not be capable of acquiring the monies to pay itAlso, if MrS*** were to review the checks that were sent to him for the rent, they were written and debited from mine and my wife's checking account, and lastly, and evidently something MrS*** was not made aware of was, that per request of the Revdex.com we faxed a written statement to them signed by my daughter allowing me to file this complaint on her behalf
Secondly, not that I want to seem like I am rambling, and since Mr.S*** mentioned it in his letter, I want to comment on the the wonderful opening remarks he made regarding the overall condition of this townhouse/apartmentThose remarks in my opinion are slightly exaggerated especially if one is to see this apartment in personSeveral examples are, on the inside of the apartment the beautiful interior doors (raised panel pine) and trim (tulip poplar) he speaks of are all painted either a transparent blue or white color and none of the wood can be seenJust enough paint to cover the wood lightlyAs per prepping and repairing the apartment in May and June for the next school year renters, when the ladies moved in the fridge didn't work(needed a new one) and only two of the stove burners worked, and this never got repaired
As per the outside, both porches on this apartment are in sad need of paint and repairsThe paint on the houses horizontal wood siding is so old and dried that it is literally peeling off, with the porches having the same issueHave some good pictures of thisLooks to have been many-many years since the outside of this place has been given some attentionSome minimal painting on the top front of the house was started the last semester the girls were there, but never progressed further
With that being said, and to get back to the initial complaintAfter reading MrS***s rebuttal, I want to clarify that the bedroom in question that needed the supposed repairs, was not my daughter's bedroomBut, as previously stated in my initial complaint, both of the young ladies were seniors and knew not to use nails or push pins, and both used sticky tack to put up any pictures or posters on the walls or doors, thus making the excessive wall and door repairs in this room still hard to believe
The last point that I would again like to make, and one that I feel is most important regarding this whole issue is that if MrS*** would have returned my wife's and my daughters calls like they requested, and spoke to one, or both of them about the issues, we would have never had to get the Revdex.com involvedBut that never happened, so that is why the complaint was made
Hopefully after all of this is resolved, MrS*** will learn that if he takes care of his business as he should, communicates with the students and/or the parents by returning their calls quickly, and address the issues in question, then maybe he won't have these types of issues arise again in the future where the Revdex.com has to get involved on the parents and students behalf
I would like to end by saying that this will be my last correspondence with MrS*** regarding this issueThe reason that I say this is that he states in his letter that he already repaired the issues that he found to be a problemWith that being done, it is now the students word against his regarding several of these issues, and as I see it, they don't have any other recourse but to accept what they have been given by MrS*** as a reimbursement of their security deposit
As per my daughters reimbursement, we will accept the initial $that was sent, and the extra $sent to her on June 17th from MrS*** as a partial reimbursement for the mattress issueMrS*** can discuss any other issues regarding withdrawing the complaint further with the Revdex.comThe decision will be theirs to do as they feel
Respectfully ---- *** ***