Sign in

O'Hara Motors

Sharing is caring! Have something to share about O'Hara Motors? Use RevDex to write a review
Reviews O'Hara Motors

O'Hara Motors Reviews (3)

Attention Revdex.com,I am writing in response to your letter on October 14, 2015.The [redacted] convertible was towed to our service area along with a night drop envelope from the customer stating the vehicle "stalled on the highway& towed to your lotengine throttle light went on"The vehicle is equipped with warning systems and a temperature gaugeHowever we were not informed of the overheating problem that existedWe started to check the vehicle out for the stated problem, the engine throttle lightDuring the diagnostic procedure the technician found burnt wires under a the partially melted intake manifold and no evidence of coolant in the radiatorPlease refer to letter we sent to Revdex.com on October 12, for additional diagnostic informationWe contacted the customer and informed them of our findingsThe customer asked if the repair was covered under the powertrain warrantyWe said we would apply for the powertrain warranty.The diagnostics were performed by a [redacted] factory trained technician who followed proper steps to make a proper conclusionIn addition staff at O'Hara Motors Incapplied to [redacted] Corporation for coverage under their powertrain warrantyUnfortunately [redacted] Corporation denied the claim because the failed part that caused the damage was not covered under the powertrain warranty.O'Hara Motors Incwas hired by the customer to diagnose the vehicles needs and recommend the necessary repairsDiagnostics were delayed by poor initial information and parts availability which are beyond O'Hara Motors Inccontrol.The cost of the diagnostics and/or repairs is the responsibility of the customers and any warranty that may apply.Sincerely, [redacted] ***Parts & Service Director

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] The salesperson specifcally asked me for permission to run a hard credit reportI said noShe said that all she had done was run a soft credit reportIn fact, she had run TWO hard reports on my credit, which lowered itShe was specifically told not to do it and she did it anywayWhy would she ask permission if she had already done it? Regards, [redacted]

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Regards, [redacted]

Check fields!

Write a review of O'Hara Motors

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

O'Hara Motors Rating

Overall satisfaction rating

Add contact information for O'Hara Motors

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated