O'Neill Honda

I have personally spoken to Mrs [redacted] last FridayI called her yesterday to make a resolution with her as well but, there was no answerI just spoke with her about minutes ago and we have an appointment tomorrow at 3:30pm in my office to go from the Ford to a Honda CivicAt this time this matter will be resolved Todd Long General Sales Manager O'Neill Honda ###-###-#### direct # ###-###-#### store #

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Regards, [redacted]

I have personally spoken to Mrs*** last FridayI called her yesterday to make a resolution with her as well but, there was no answerI just spoke with her about minutes ago and we have an appointment tomorrow at 3:30pm in my office to go from the Ford to a Honda CivicAt this time
this matter will be resolved
Todd Long
General Sales Manager
O'Neill Honda
###-###-#### direct #
###-###-#### store #

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

We have already deducted to difference in buy rates from this deal through American HondaThere is no need for Mr*** to come back to the dealership
Please feel free to contact me should you have any additional questions
Todd L***
General Sales Manager
O'Neill Honda
###-###-####
direct #
###-###-#### store #

Dear Sir or Madam,
I am writing to you in response of this complaintOur Service Director, Randy F*, has already spoken to this individualShe had some parts on National back order and was worried about the cost of her rental vehicleDue to the fact that American Honda will not pay for
her rental vehicle, we told MrsT*** that we at O'Neill Honda would pay for any extended rental coverage that she may incur due to the back order of her partsShe said that this would resolve her complaintIf you have any additional questions or concerns please feel free to contact me
Thank you very much for your time
Sincerely,
Todd L***
General Sales Manager
O'Neill Honda
###-###-#### direct #
###-###-#### store #

We have come to agreeable sale terms with Mr*** and his wifeThey are already enjoying their new vehicle!Best,*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Regards,
*** *** ***