Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I reiterate my original complaint; enrolling students, accepting payment, and then reviewing qualifications at the end of the program is an unfair business practice If I ran an auto repair shop that said a repair could be completed, accepted payment, and then concluded afterward that the repair could not be completed, I would likely have a very low rating from the Revdex.com Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
Hello, I've attached the following documents: my original application packet and a email conversation regarding my credential I also have credit card statements for the fees associated with the program, but I'm unable to upload more than four items Thanks
National University apologizes for the delay in addressing the above Revdex.com complaintThe Office of Student Affairs has conducted a thorough review of the issues filed with the Revdex.com by Ms [redacted] After reviewing the statement provided by Ms [redacted] , as well as our extensive internal research, this letter serves as a notification that we have concluded our investigation.According to Ms [redacted] ’s statement she felt compelled to voluntarily drop the courses BIO (theory) and BIO 202A(lab)Per the attached course drop and refund policies, published in the National University catalog, students have until the 9th day from the start of the term to drop the course to receive full refund and the course removed from their records Ms [redacted] dropped from the course on the 19th day from the start of the term, therefore was not eligible to receive a tuition refund for the courses in question.As a goodwill gesture, National University would like to offer Ms [redacted] a tuition refund for the courses BIO and BIO 202A Please let me know if you will be notifying Ms [redacted] of this offer or if you would like us to reach out to her directlySincerely, [redacted] National UniversityOffice of Student Affairsph [redacted] fax (858) 642-
Tell us why here...The Office of Student Affairs at National University has conducted a thorough review of the issue filed by Mr [redacted] with the Revdex.comMr [redacted] is disputing the tuition charge for the course ENG100, November After reviewing the claim made by Mr ***, and our own internal review, this letter serves as notification that we have concluded our investigation As a good will gesture, National University will reverse the tuition charge in question ($498.00) Please let me know if you will be notifying Ms [redacted] of this offer or if you would like us to reach out to him directlySincerely, [redacted] Ph [redacted]
Dear Mr [redacted] , The Office of Student Affairs has conducted a thorough investigation of the issues filed with the Revdex.com (Revdex.com) After reviewing your statement as well as our own internal research, this letter serves as a notification that we have concluded our investigationThe statement to Revdex.com indicates that you were enrolled mistakenly by an advisor in two courses Our research revealed the following:12/20/14- Completion of MS Educational Counseling 06/30/-Enrolled in the Master of Arts (MA) degree with ABA specialization - (MA-ABA) 08/05/-Registered for the ABA course for the term 08/05/15-09/26/15, which is a required course for the MAT-ABA degree.09/15/15- Per your request, the advisor submitted an electronic program change request from MAT-ABA to MS-School Psychology degree09/15/15- Registered for the PEDcourse 09/21/15- The Office of the Registrar denied your request to program change due to overlapping class requirements in MSSchool Counseling and MS School Psychology degreesBased on the information gathered during our investigation, which includes your signed enrollment agreement, the Office of Student Affairs concluded that you opted to enroll into the Master of Arts- ABA specialization and took the course ABAto satisfy program requirementTherefore our investigation found that no mistake occurred on the part of the National University academic advisorYour request for program change into the MS-School Psychology was denied due to overlapping requirements between MS-School Counseling and MS-School Psychology degrees It was revealed you were already attending the course PED when the notification of denial for program change was received We did find warranted to refund you the tuition charge for the course PED$1,and its late fee $25.00, totaling $1, If you agree and accept the offer described above, please sign and date the attached form and return it electronically or via fax The Office of Student Affairs will proceed accordingly once your response is received Once the signed form has been received the University will initiate the refund process for the course PEDand its late fee Please do not hesitate to contact me if you have any questions or concernsSincerely, [redacted] National UniversityOffice of Student Affairsph [redacted] fax [redacted]
The Office of Student Affairs has conducted a thorough review of the issues you filed with the Revdex.com After reviewing the statement provided by Mr [redacted] , as well as our internal research, this letter serves as a notification that we have concluded our investigationAccording to Mr [redacted] ’s complaint the use of the instructional tool, WebAssign was detrimental to his positive learning experience, resulting the student to ultimately fail the courseIts cost is embedded into the cost of book and it does not create an additional cost to the studentAs a good will gesture, National University would like to offer Mr [redacted] the opportunity to re-take the course MTH with a professor that does not use WebAssign In fact, during the month of August two MTH courses will be offered without WebAssign: one of the courses will be offered online and the second is an onsite at the Spectrum campus Keep in mind the student will still be responsible for the tuition charged for the original course Please let me know if you will be notifying Mr [redacted] of this offer or if you would like us to reach out to him directly Sincerely, [redacted] National UniversityOffice of Student Affairs
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved.Please let me know who from National University I should contact to follow up on the resolution Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I reiterate my original complaint; enrolling students, accepting payment, and then reviewing qualifications at the end of the program is an unfair business practice If I ran an auto repair shop that said a repair could be completed, accepted payment, and then concluded afterward that the repair could not be completed, I would likely have a very low rating from the Revdex.com Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
Hello, I've attached the following documents: my original application packet and a email conversation regarding my credential I also have credit card statements for the fees associated with the program, but I'm unable to upload more than four items Thanks
National University apologizes for the delay in addressing the above Revdex.com complaintThe Office of Student Affairs has conducted a thorough review of the issues filed with the Revdex.com by Ms [redacted] After reviewing the statement provided by Ms [redacted] , as well as our extensive internal research, this letter serves as a notification that we have concluded our investigation.According to Ms [redacted] ’s statement she felt compelled to voluntarily drop the courses BIO (theory) and BIO 202A(lab)Per the attached course drop and refund policies, published in the National University catalog, students have until the 9th day from the start of the term to drop the course to receive full refund and the course removed from their records Ms [redacted] dropped from the course on the 19th day from the start of the term, therefore was not eligible to receive a tuition refund for the courses in question.As a goodwill gesture, National University would like to offer Ms [redacted] a tuition refund for the courses BIO and BIO 202A Please let me know if you will be notifying Ms [redacted] of this offer or if you would like us to reach out to her directlySincerely, [redacted] National UniversityOffice of Student Affairsph [redacted] fax (858) 642-
Tell us why here...The Office of Student Affairs at National University has conducted a thorough review of the issue filed by Mr [redacted] with the Revdex.comMr [redacted] is disputing the tuition charge for the course ENG100, November After reviewing the claim made by Mr ***, and our own internal review, this letter serves as notification that we have concluded our investigation As a good will gesture, National University will reverse the tuition charge in question ($498.00) Please let me know if you will be notifying Ms [redacted] of this offer or if you would like us to reach out to him directlySincerely, [redacted] Ph [redacted]
Dear Mr [redacted] , The Office of Student Affairs has conducted a thorough investigation of the issues filed with the Revdex.com (Revdex.com) After reviewing your statement as well as our own internal research, this letter serves as a notification that we have concluded our investigationThe statement to Revdex.com indicates that you were enrolled mistakenly by an advisor in two courses Our research revealed the following:12/20/14- Completion of MS Educational Counseling 06/30/-Enrolled in the Master of Arts (MA) degree with ABA specialization - (MA-ABA) 08/05/-Registered for the ABA course for the term 08/05/15-09/26/15, which is a required course for the MAT-ABA degree.09/15/15- Per your request, the advisor submitted an electronic program change request from MAT-ABA to MS-School Psychology degree09/15/15- Registered for the PEDcourse 09/21/15- The Office of the Registrar denied your request to program change due to overlapping class requirements in MSSchool Counseling and MS School Psychology degreesBased on the information gathered during our investigation, which includes your signed enrollment agreement, the Office of Student Affairs concluded that you opted to enroll into the Master of Arts- ABA specialization and took the course ABAto satisfy program requirementTherefore our investigation found that no mistake occurred on the part of the National University academic advisorYour request for program change into the MS-School Psychology was denied due to overlapping requirements between MS-School Counseling and MS-School Psychology degrees It was revealed you were already attending the course PED when the notification of denial for program change was received We did find warranted to refund you the tuition charge for the course PED$1,and its late fee $25.00, totaling $1, If you agree and accept the offer described above, please sign and date the attached form and return it electronically or via fax The Office of Student Affairs will proceed accordingly once your response is received Once the signed form has been received the University will initiate the refund process for the course PEDand its late fee Please do not hesitate to contact me if you have any questions or concernsSincerely, [redacted] National UniversityOffice of Student Affairsph [redacted] fax [redacted]
The Office of Student Affairs has conducted a thorough review of the issues you filed with the Revdex.com After reviewing the statement provided by Mr [redacted] , as well as our internal research, this letter serves as a notification that we have concluded our investigationAccording to Mr [redacted] ’s complaint the use of the instructional tool, WebAssign was detrimental to his positive learning experience, resulting the student to ultimately fail the courseIts cost is embedded into the cost of book and it does not create an additional cost to the studentAs a good will gesture, National University would like to offer Mr [redacted] the opportunity to re-take the course MTH with a professor that does not use WebAssign In fact, during the month of August two MTH courses will be offered without WebAssign: one of the courses will be offered online and the second is an onsite at the Spectrum campus Keep in mind the student will still be responsible for the tuition charged for the original course Please let me know if you will be notifying Mr [redacted] of this offer or if you would like us to reach out to him directly Sincerely, [redacted] National UniversityOffice of Student Affairs
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved.Please let me know who from National University I should contact to follow up on the resolution Regards, [redacted]
We have worked to resolve the issue with the student based upon an audit of her account We believe this issue is now closedThank you,