Oak Creek Ranch School

My daughter attended OCRS in Fall of She was physically threatened in the dorm and on campus by several girls in the first dorm they placed her in Several days before her dismissal, I talked with senior staff who said my daughter was currently doing fine at the school Then she was physically attacked in the second dorm they placed her in After the attack, my daughter received little or no medical attention or over the counter pain killers She kept calling home and saying her neck hurt from whiplash during the attack The day following the attack, I asked the school nurse to take my daughter to an MD The MD/Hospital ER appointment triggered a police report Within hours of the police report, OCRS representatives called me aggressively insisting that my daughter leave the school the same day of the ER appointment and police report Meds had been prescribed by the ER MDs but were never picked up by the school We were able to get her a flight home on the day follo

My daughter attended OCRS in Fall of She was physically threatened in the dorm and on campus by several girls in the first dorm they placed her in Several days before her dismissal, I talked with senior staff who said my daughter was currently doing fine at the school Then she was physically attacked in the second dorm they placed her in After the attack, my daughter received little or no medical attention or over the counter pain killers She kept calling home and saying her neck hurt from whiplash during the attack The day following the attack, I asked the school nurse to take my daughter to an MD The MD/Hospital ER appointment triggered a police report
Within hours of the police report, OCRS representatives called me aggressively insisting that my daughter leave the school the same day of the ER appointment and police report Meds had been prescribed by the ER MDs but were never picked up by the school We were able to get her a flight home on the day follo

As you can see from the attached agreement signed by Ms. [redacted], the school is not required to refund tuition for any reason.  We did refund that portion of the tuition that we deemed due for the second semester but will not refund the first semester tuition. Ms. [redacted]'s daughter was with us well into the first semester.Ms. [redacted]'s daughter had much more severe problems than we were led to believe.  We worked with her over the summer school and into the fall session.  I cannot, due to privacy laws, disclose her issues, but it became apparent that we could no longer continue to work with her due to her condition.  We felt that it was in the best interest of the student and the school that she return home for treatment.  Our school, our teachers, administrators, and residential personal worked very hard to help her daughter and I do not feel that any additional refund is necessary.I wish the [redacted] family well but no additional refund is forthcoming.

I accept Mr. W[redacted] refund of $4750 and request a refund of the balance to total $12,000 because the school was unable to manage the difficulties of my child.  I look forward to hearing further details from Mr. Wick in the coming week.[redacted]

As you can see from the attached agreement signed by Ms. [redacted], the school is not required to refund tuition for any reason.  We did refund that portion of the tuition that we deemed due for the second semester but will not refund the first semester tuition. Ms. [redacted]'s daughter was with us well into the first semester.Ms. [redacted]'s daughter had much more severe problems than we were led to believe.  We worked with her over the summer school and into the fall session.  I cannot, due to privacy laws, disclose her issues, but it became apparent that we could no longer continue to work with her due to her condition.  We felt that it was in the best interest of the student and the school that she return home for treatment.  Our school, our teachers, administrators, and residential personal worked very hard to help her daughter and I do not feel that any additional refund is necessary.I wish the [redacted] family well but no additional refund is forthcoming.

I accept Mr. W[redacted] refund of $4750 and request a refund of the balance to total $12,000 because the school was unable to manage the difficulties of my child.  I look forward to hearing further details from Mr. Wick in the coming week.[redacted]

This is the first that I have heard of this complaint filed with Revdex.com.  I must have missed the original complaint.  We will be responding as soon as possible.  We are gathering the facts and believe that the facts as presented by Mrs. [redacted] are not entirely correct.  The...

Board of Directors did authorize a refund of unused tuition.  Tuition for the first semester was $22,250.00 and is not refundable.  Mrs. [redacted] paid $27,000.00 and so the difference of $4,750.00 is refundable.  The contract signed clearly states that the final decision on refunds if there is a dispute is the decision of the school.  I will provide a copy of the contract. Laura was a student with many emotional difficulties but under the circumstances I am not comfortable divulging her personal information to the Revdex.com.  We did the best that we could for Laura but in the end determined that her difficulties were greater than anticipated and that it would best serve her and the school if she returned home. I will provide more details in the coming week. Best regards,David W[redacted]