Oak Hill Used Auto & Truck Parts Reviews (1)
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Oak Hill Used Auto & Truck Parts Rating
Description: Auto Parts & Supplies - New, Automotive Parts and Accessories Stores (NAICS: 441310)
Address: 2004 N Piccoli Rd, District Hts, Maryland, United States, 20753-7593
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Review: On June 17, 2016, we purchased an used wheel bearing part for a [redacted] for $52.65. After discovering that [redacted] store sold the new part for less than that amount, we decided to return the product back to the used parts store located in Dinwiddie, Virginia. Prior to purchasing the part and processing my credit card, there was no mention the used auto parts store deducts 25% off products when returned. On June 18, 2016, my husband returned, and only $38.00 was processed for return of the used (not new) auto part. It is bad business and unethical to not provide 100% refund on used auto products. I can understand if this involved a new part in an unopened container or box, however, that was not the case. The product was returned in the same condition prior to the purchase. We did not install the used part on my vehicle.Desired Settlement: I want full refund of my $52.65 -- not only $38.00 for a returned used auto part. Oak Hill Used Parts should refund me the difference of $14.65. I have scanned copies of the receipts of 6/17/16 and 6/18/16.
Consumer
Response:
[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
At this time, I have not been contacted by Oak Hill Used Auto & Truck Parts regarding complaint ID [redacted].
Regards,